Looking forward to some great upcoming guests after this one:
-Instant booked for two nights with check in the next day with the message, "I'd like to check-in in the morning if possible!"
-Several messages later, "i'm bringing dogs, fyi."
-Didn't read the MULTIPLE areas of my listing that say pre-approval and $25 fee is required for dogs. Agreed to pay, then said they are both service dogs in training, well, not really, emotional support dogs that are just starting training.
-A couple hours after booking informed me one of the dogs just bit another dog (yeah, right, an emotional support dog) so he needs to cancel as he's concerned for safety. I told him he may cancel and I will be happy to offer a refund, but he has to initiate the cancellation.
-The next morning (day of check-in) he says he still wants to come.
-Calls me 10 minutes after check-in (which I granted to him 2 hours early) saying he's in the driveway but doesn't see a note with the door code and what side of the driveway should he park on? ALL this info is clearly detailed in my check-in instructions which I sent to him.
-He sends multiple messages about how great the house is/Do you compost?/By the way, I have a trailer... WTF?? (trailers are not allowed by my HOA) I tell him I'll see if I can get permission to keep the trailer in the drive for two days, but if not, he'll have to move it. I get permission.
-I get home, the trailer is sticking out in the street. I ask him to pull it all the way in the driveway. Okay.
-His dogs bark at every little thing. I hunker down in my room hoping to avoid all contact. He said he was in town to visit his dad. He's spent most of the time in my house. I think he only left for a couple hours.
-He messages me the next day saying he hit my garage door but thinks he can fix it. I say I'll look at it. One of the panels is dented in. I'm not sure if I can fix it, but I don't want him touching it.
-At this point, the message thread between us is reaching record length. He messages constantly! I'm counting down the hours until he leaves. I make it through the two days, yay! But the messages continue!
-He can't figure out how to leave a review. Then he leaves a review. I have not reviewed him yet but I am 100% certain his review is 5-star and glowing based on his messages. As big a pain as he was, he was very complimentary of my hospitality and home.
-Now, TWO days after he left, he messages me again....."I didn't want to say anything when I was there, but aren't you concerned about safety?"
-I reply, "I'm not sure what you mean?"
-His reply, "Well, I come from a military/security background and I just think in terms of safety a lot. Not to sound sexist, bit if I were a woman I'd have concerns about Airbnb arrangements, even with their measures in place."
I gotta figure out how to review this guy now and figure out how to get him to pay for the garage door repair (which he agreed to via ABB messaging, but you never know how people will react once they get a cost). He has a 5 star rating and 2 good reviews. His dogs left insane amounts of hair all over my bedspread and sheets.
I know this is a long, rambling post, but I needed to get it out.... 🙂