Sammie and I had a frustrating incident today. We had a group of guests check in at one of our listings with a cat.We send all our guests an external registration form with a question asking if the guests will bring a pet. This guest filled out the form a...
When big events come to my town I'd like to set a stricter cancellation policy for specified dates. Can someone tell me how to do so? Thanks in advance for your help!
Latest reply by
Jennifer112
Hi I am going to be leaving my current house and moving to another country, so I will be shutting my airbnb here but hopefully re-opening somewhere else. Is it possible for people who want to stay in my new place to see my reviews that I have for my curre...
Pour contacter Airbnb, il semble que les mails ne soient pas possibles.Le téléphone est le 01.84.88.40.00 pour la France.Pour l'avoir utilisé plusieurs fois, je n'ai pas eu d'attente et ai été très bien conseillée.Marie-Jo
I have set my price at R320 a night however when I check the listing it shows R314?? I accepted a booking last night. On my reservation it shows R314 but on the message it shows R299. This is really frustrating can anyone explain?
Hi, Not sure if is ok to discuss the problem.How do you transfer the key to your customer now? We, a smart keybox startup in bay area, has a produc could be used to solve the key exchange problem. Basically it's a smart keybox put on the door, so that you...
Latest reply by
Katie38
Falta de pago.. Hola Airbnb me mando un correo diciendo que cambiara la cuenta bancaria cuando hace seis meses operamos con la misma cuenta y daba error... Bueno ya hace dos semanas que cambiamos de cuenta y no nos depositaron nada, y el huesped se fue el...
Latest reply by
Emma45
Hello. Recently, my listing has started showing a instant pricing rate of £49, but even in low season, my lowest rate is £55. I don't understand why it is showing a lower rate by the instant booking icon, especially as it isn't a rate I even offer. http...