Hosting

Hi, I had guest over the weekend at my place. I wasn't there, I just handed out the keys on Friday evening. After their departure on Monday morning, I realized they had damaged a few things (curtain rod fixture on the wall, wooden floor). I sent a few ema... Latest reply by Jess7

Hi, I had a guest that ended up cancelling her reservation. We went through resolution process and agreeded that I will reimburse portion of the fee. It happened more than a month ago, but AirBnB still did not transfer a payment. It has "pending" status a...

. Prominent under the photo of one of our seven properties is a bold face "$80 Per Night." In fact, the next 4 weekdays are $80. but all other dates are $95. to $110. [This is the cabin on the Poetic Creek, Catskill, New York] I feel this refle... Latest reply by Clare0

Can I give seperate pricing on my site for one room or two rooms on the one site.i.e. If for 2 persons sharing I can therefore lock the other room. Is this possible. Latest reply by Clare0

A guest who booked some weeks ago for one night for himself and his son is more than two hours late for their check-in. I'm a single female and am starting to feel a little weird, as they have not communicated with an update on their much later than reque... Latest reply by Alina5

Buenos dias: he recibido un huesped el dia sabado 30 de abril y ya salio hoy pero aun no ha cambiado el estado de la reserva a pago. Que es lo que falta para que eso pase? Latest reply by Clare0

People came, checked in, and left without any notice. They wanted to use my washing machine which was not listed as an amenitie. They were asked not to flush paper sanitary products and found that offensive. They were asked, as is common on st thomas, to ... Latest reply by Gerry-And-Rashid0

Dear Airbnb, I was just checking my bank account and I see that on March 19th a transfer to ARIBNB of 383 CHF was done.I would like to know what is it about and I don't have any information and what does it correspond to.Who should I contact at AIRBNB to ... Latest reply by Lizzie

I referred two other establishments, who have joined AirBnB, in November 2015 and January 2016, and still have not received the referral commission I was promised. I have sent a few messages, and to date no one has responded. Why? Latest reply by Marit-Anne0

I had a guest stay for 19 days. This was only my second booking. I just started in April. 3 young men and they were messy. I left cleaning supplies, 2 sets of towels each and there is a washer and dryer.Am I supposed to clean up for them? When they l... Latest reply by Marit-Anne0