Hosting

I accidentally archived my current guest, how can I get his name back on the list of current and past guests? Latest reply by Clare0

I'm super frustrated with airbnb. I have a 10 page "Insider's Guide" pdf for my houses that lists all the house instructions (like how to get in, when trash day is, how to use cable, etc.), favorite local restaurants, which ski resorts to go to when it's... Latest reply by Stephen-and-Kate0

Why is asking a potential guest reservation a question not considered a response when it comes to response rate & timing?You threaten me with: turning off my listing? I've been a most graceful and grateful host and all you do is send me negative message... Latest reply by Dede0

Latest reply by Matt26

Hi there, I have a guest who is not willing to send the ID to Airbnb, I fully understand this, she made a request and since I do not request ID verification this should not affect me. In any case she went ahead. I did not know she cant not verify on any o... Latest reply by Valen0

Hi this is Almond Reef Casa Rural, a guest is trying to book 10 people in to one room which has given her the price of 192€ The room sleeps 4. The guest must have put in guests 10 on the one room not booking the three rooms which would have given a price... Latest reply by Dave-and-Deb0

I have 2 properties listed on my account. When I first opened AirBnf account I started on the listing and did not complete it. Then a few weeks later, I started the listing on same property AGAIN and ended up with 2 listings on the SAME property- one is ... Latest reply by Dave-and-Deb0

Does someone out there know how I can send a special offer after declining an original reservation request? I don't even have the option in the message anymore. Thanks! Anna Latest reply by Anna116

Não entendo pq no meu Status de Superhost (que ainda não tenho) diz que tenho 8 viagens concluídas, quando na verdade tenho 9 viagens concluídas.Gostaria de saber o que está havendo, pois basta olhar nos meus comentários que tenho 9 comentários, portanto ... Latest reply by Clare0

Do you have to 'pre-approve' or 'decline' an inquiry to maintain your response rate, or can you simply respond to the question/msg? I feel like in the few instances when we have simply responded to their question, but did not pre-approve because we were n... Latest reply by Dave-and-Deb0