Hello Comunity,it might have been raised already but the new hosting dashboard is giving me quite an headache. The reservation seems sorted by day of the week instead of by date so it got all messed between arrival and departure.Let me explain with an exa...
Latest reply by
Lizzie
Hi, I had a guest end of March (Fabiola) and I didnt receive the email asking to give her a review. I asked her and she also didnt receive.Can you fix this?Because we have the super host evaluation and her review will hopefully help me to keep my super ho...
I have a question, I got my 80% 5-star review from a guest at 11:43 PM on March 31st. The assessment is on April 1, hence I'm assuming I had 80% on April 1st. Will this qualify me for superhost status?
There are days/weeks when I can offer the whole condo, and days when I want to stay there and have a guest in the second bedroom. How does one work this in the listing? How do you change the price for one vs. the other?Thanks!
Latest reply by
Donna15
My guests have checked out 3 days ago and usually I would recieve an email or a notification to write them a review by now, but there aren't any. Lovely guests and I would like to leave them a good review. I know that we only have 14 days to it, time is r...
I requested professional photography and the request shows up but, while others in my locale have gotten great photographs I have never heard from a photographer. I would cancel and attempt to rebook but worry that then I would become ineligible. ???
As the title displays, we have a situation where Guest 1 got pre-approved for dates in May. She didn't respond for the next 18hrs either way. Then before she got back in contact, Guest 2 came to us with a request for some of the same dates. We accepted, ...
Latest reply by
Dede0
Hi, my bank acct details is 'pending verification' and a small deposit has been made into my account. how do i approve and accept the verification of my bank acct? thank you
Latest reply by
Eugene4
I have a guest who reseved for months. My cancelation is strict. Her mom is really sick, something with the heart so, I believe her. She is requesting a refund, I feel sorry and want to give to her, but in the other hand her last minute changes are leavin...