What hosts are saying

    Let's brainstorm some ideas for the next meetup?
    I've been hosting since about Dec and I make a very determined effort to respond to queries asap,usually within 30 minutes. On average, I get about 3 queries a week.Recently I went overseas and as a result, I responded late to one query. My response ratin... Latest reply by Kerry-Phil0
    Hi,The professional airbnb photographer took photos of our apartment on 15 March 2016 and told me he would send them to airbnb within 24 hours, afterwhich it would take 7 -10 days. I still have not seen any photos. Is anyone else experiencing this delay o...
    My guest left on Wednesday, 3 days ago, and I did't get an email about writing a review. How do I ago about writing one and vs versa?
    A guest had to cancel her visit on the day of arrival. As a goodwill geesture, I changed my Strict penalty to Flexible - and reduced 4 nights to the 1 obligatory night - to avoid her having to pay the full amount. I advised her to cancel the one night if...
    I guest who is new to airbnb and quite old has made a booking by mistake. I am happy for him to cancel but he say that airbnb say he will have to pay £150 cancellation fee. this can;t be write. What can he do. Can I help him? Latest reply by Dede0