Hi,Just wondering aout signing up for Instant book. My concern is if a guest gets caught between my not having updated my calendar before they book. If they book and I have no availability what is the process? Thanks!
Latest reply by
Ed-and-Hugh0
We love Instant Book, and we love hosting people from different walks of life, however, from our hosting experience and my wife's past personal experience, there is a nationality that we prefer not to accept as guests due to their personal habits. It is n...
Latest reply by
Lizzie
I've been hosting since about Dec and I make a very determined effort to respond to queries asap,usually within 30 minutes. On average, I get about 3 queries a week.Recently I went overseas and as a result, I responded late to one query. My response ratin...
Latest reply by
Kerry-Phil0
Hi,The professional airbnb photographer took photos of our apartment on 15 March 2016 and told me he would send them to airbnb within 24 hours, afterwhich it would take 7 -10 days. I still have not seen any photos. Is anyone else experiencing this delay o...
A guest had to cancel her visit on the day of arrival. As a goodwill geesture, I changed my Strict penalty to Flexible - and reduced 4 nights to the 1 obligatory night - to avoid her having to pay the full amount. I advised her to cancel the one night if...
I guest who is new to airbnb and quite old has made a booking by mistake. I am happy for him to cancel but he say that airbnb say he will have to pay £150 cancellation fee. this can;t be write. What can he do. Can I help him?
Latest reply by
Dede0