What hosts are saying

    Aloha, I have dozens of 5 star ratings, my place is competitive and above average. I will be superhost status shortly. Bookings suddenly dropped off and now it says I should do instant book to improve my ranking. I am very particular about who I allow ... Latest reply by Sarah977
    The day after Thanksgiving this fall I had an evening event and turned off Instant Book. Somehow I still got a same-day Instant Booking! It was very disruptive and difficult to handle. Fearing a penalty from Airbnb, wanting to help a guest needing a last-... Latest reply by Marzena4
    Hi thereI have had only 5 star reviews consistently since starting with Air B&B 2yrs ago. I have also never cancelled a booking.I operate in 2 cities but not at the same time. (Edinburgh and Stonehaven).I recently had a major bereavement - my mother in Ca... Latest reply by Julia94
    I had a booking for this weekend, and I had a 7 day cancellation checked. I changed it to 1 day so the guest could get a full refund. Hours later it still shows up on his end as moderate, and he is being charge the fee.I then went into my account and canc... Latest reply by Marzena4
    Warning: incoming rant.When a guest stays with us in our cottage, I do a walk through of the cottage, showing them certain things like, where the spare blankets are etc. At the end of this, I repeat that we are just next door if they need us, and that we ... Latest reply by Deborah82