Hi! I am wondering if anyone else has this issue. I have had several "older" guests recently that are expecting a 5 star hotel. Don't get me wrong. I'm in my 50's. I seem to get endless calls for information that is clearly listed on my site. Can't ...
Latest reply by
Erin443
What if a guest does damage to your property while staying at a place your hosting. What should a host do? Do3s Airbnb replace any of damage items? Is there a damage fee? How is it collected?What do you do to a guest that doesnt want to leave as well?
Latest reply by
Luke389
This is a really huge longshot, but I am on the PTA for our elementary school. We have four Disneyland tickets to raffle off. We would like to sweeten the deal with including a two night stay near the park. I have an Airbnb here in Boise, ID (see my signa...
Latest reply by
Helen427
It would seem I have been downgraded due to 1 four star review. Clearly 175 five stars does not call for rounding up, do you know what the magical number is? I would love to get back to 5.0
Latest reply by
Pete69
Hi, I am planning to rent my newly renovated rooms out for a short period of time and wanted to know if UK lenders need to know and need permission from them to do so. I am in Leicester UK, any advice would be helpful TIA
Latest reply by
Shaun69
I had a guest (let's call him 'A') that cancelled the booking late in the day of the check in (6PM). It was 1 night stay and he never showed up and I'm not sure why he cancelled, so far he hasn't asked for refund as normally other guests would, despite my...
Latest reply by
Kathy33
We had a 3 day reservation which altered to a 4 day. AFTER the guest checks out we get an email from Airbnb that they couldn’t collect payment AND aren’t responsible for doing so. We have no way of collecting payment, so how can we be held responsible wh...
Latest reply by
Reg2381
Hello, There seems to be a lot of threads on co-hosting, but much of the information and links appear to be stale or no longer valid for finding co-hosts in my area. Are there any superhosts in the Chicago area, specifically in the West Loop, that would b...
Latest reply by
Jeff320
I had someone book and cancel. I allow pets and collect the pet fee from through the resolution center as "extra services." The guest was refunded the full amount of the booking, however the pet fee was not refunded since it was done through the resolutio...
Latest reply by
Claudia2226
Hi, Just like everyone here I have had all the bookings on my calendar cancelled by guests due to Covid-19. Although I have a strict refund policy, the guests have been refunded the full amount. I saw on the 30th of March, that Airbnb will give us hosts 2...
Latest reply by
Nathalie-Et-Gilles0