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How much toilet paper and other supplies should we leave?

We rent our entire home for a maximum of six guests. For guests staying for several weeks, are we expected to supply enough toilet paper and paper towels for the entire stay? We also supply other amenities like coffee beans, shampoo, conditioner, body was... read more

in San Diego, CA in Hosting
Created 08-29-2017 | Latest reply yesterday by Rich-and-Susan1

Multiple Listings on the same property, Guests don't like each other.

So I have a duplex home that I rent out separately on Airbnb which is clearly stated on the listing. Recently, I had guests in each listing. One set of guests was a family of 3 with a young child, the other set of guests were 3 college girls. The girls we... read more

in Lexington, KY in Hosting
Created Saturday | Latest reply yesterday by Sarah977

Guest has not checked in

So my current guest is supposed to check in today however he did not check in.English is not his first language however from the comms in AirBNB I assume he was checking in today.When I phoned him he said no I am checking in tomorrow and that confused me.... read more

in Reading, GB in Hosting
Created Sunday | Latest reply yesterday by Paul75

Calendar is open but can't book 13 months ahead

I am having a problem with my calendar. I have a guest who is looking to book ahead in Costa Rica's high season for an almost 2-month stay next January and February. I opened my calendar availability settings (which only allowed for pre-bookings up to 12 ... read more

in Uxbridge, MA in Hosting
Created Friday | Latest reply yesterday by Alan324

Check-in guide gone?

One of my three check-in links has vaporized recently. Airbnb CS seems to be stumped. Has this happened to anyone else?

in Oregon City, OR in Hosting
Created 03-25-2019 | Latest reply yesterday by Mark1686

Your tips for hosting older guests

Image added by Community Manager I have never gotten a five star review from "young at heart". The ones I get are very critical, stuck in their ways and think anything and everything is my fault. Unfortunately, as I get more good reviews, they are more an... read more

in Chicago, IL in Hosting
Created 11-02-2019 | Latest reply yesterday by Danielle513

Cleaning service in San Juan Puerto Rico

Hello, Can anybody recommend a good cleaning service for the Condado area in San Juan? john

in New York, NY in Hosting
Created 06-13-2018 | Latest reply yesterday by Pablo1011

Is the Airbnb website slower than normal lately?

It is normally the worst (least responsive and slowest) website I use routinely, but the last week or so has been even worse than normal.It seems to vary by time of day, but often I will have to have multiple tabs open trying to get to the same destinatio... read more

in Berryville, VA in Hosting
Created yesterday

Is Airbnb legal in Barcelona

Hi everyone, I've searched high and low but can't seem to get a definitive answer on whether Airbnb is legal in Barcelona. For renting out an entire property it is definitely illegal. You need to have a tourist licence from the city council and these are ... read more

in Barcelona, Spain in Hosting
Created 11-05-2018 | Latest reply yesterday by Kerim-Ekrem0

Superhost Evaluation Timeline - 2019 Q4

Hello everyone, Happy New Year to you all. As we enter into a new year of hosting, I’m pleased to say we have also reached the next Superhost assessment. We will evaluate your past year’s performance up until January 1st 2020 to determine your Superhost s... read more

in London, GB in Hosting
Created 4 weeks ago | Latest reply yesterday by Marlene311

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