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A progress update on the Superhost Relief Fund

We announced the $17 million Superhost Relief Fund on March 30th. Our goal with this fund is to help some of the hosts most affected by the impact of COVID-19 on the travel industry. We have already awarded $7.4 million in grants and are working to ge... read more

in Hosting
Created 20-05-2020 | Latest reply 20-10-2020 by Sebastiaan14

Community Centre Pop up Survey

Good morning from Auckland, New Zealand fellow Community Centre users, have any of you had the pop up survey about our Community Centre we are currently on & feedback? If you have the opportunity fill it out. It would be great to see more new faces & reg... read more

in Auckland, New Zealand in Hosting
Created 16-10-2020 | Latest reply 20-10-2020 by Helen427

repeated inquires

please be careful with Hossein, who makes every day, the same time, an inquiry, I approve the enquiry but Hossein let my approval expire, without a notice about what makes for him difficult to travel.He looks like kidding me. On the other hand, I have set... read more

in Athens, Greece in Hosting
Created 17-10-2020 | Latest reply 20-10-2020 by Sarah977

Airbnb make a mistake but i pay the price

on 30/9/20, a guest booked my place for 2night stay(1-3/10/20), my place doesn't provide free parking on premises before 3/10/20. once i received the booking on 30/9/20, the guest ask me 'is he can park at the street', which my listing did say street park... read more

in Hosting
Created 20-10-2020 | Latest reply 20-10-2020 by Anna9170

Vacation Rental Management - Our New Company

Well, first off a big THANK YOU to Airbnb. You inspired my boyfriend/partner and me to start our own company. We help others who have property that they want to list as vacation rentals. We do all the setup, meet with the owner, go over options and sugges... read more

in Jacksonville, FL in Hosting
Created 02-04-2018 | Latest reply 20-10-2020 by Jennifer2624

Returning guest and lower ratings each time?

Flummoxed by this one. Returning guest-- husband and wife-- gave us 4 stars overall on their first stay but 5s in every category but a very nice forward-facing review. Booked again (first booking was husband's profile, second was wife's so I didn't notic... read more

in Frederick, MD in Hosting
Created 19-10-2020 | Latest reply 20-10-2020 by Sarah977

Amazon / Alexa account

I can't seem to find an answer to a pretty simple question regarding the use of Amazon Echo devices in an Airbnb. The question is, do you set up a completely separate Amazon account or use your own account with certain restrictions in place? The property ... read more

in Hosting
Created 19-10-2020 | Latest reply 20-10-2020 by Donald225

Warning against use of Turnkey Vacation Rentals to manage properties

Hello, I have been a host for six years across two cities, and I wanted to put out some information about my experience with Turnkey Vacation Rentals in Nashville, TN. This company was a complete disaster for my listings, and I would never recommend any ... read more

in New Orleans, LA in Hosting
Created 21-01-2018 | Latest reply 20-10-2020 by Hannah772

Guest left good reviews but low rating

My recent guest left me good review comments and thanked me in private feedback but with low ratings, which basicly lower my 5 stars status. They rated my location 3, but wrote the review is close to metro. I'm really not sure everyone and airbnb's stand... read more

in Copenhagen, DK in Hosting
Created 19-08-2017 | Latest reply 20-10-2020 by Roland-and-May0

Guest Fee waived but HOSTS now automatically charged 15% commission by Airbnb

Email received from Airbnb September 2nd 2020 Starting 11/1/2020, we’ll be switching your listings to simplified pricing—a new service fee structure that gives you more control of your final price.What’s changing Today, there are 2 service fee structures:... read more

in Strathdickie, Australia in Hosting
Created 15-09-2020 | Latest reply 20-10-2020 by Lizzie

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