Hosting

Custom List Message Item

Reviewing a guest who did not follow the no smoking rule

Hi! I had my first guests a few days ago. I need some advice! My listing is No Smoking. A group booked through Instant Book, which they are supposed to have to agree to the house rules, and meet your qualifications before booking. I reached out to them a ... read more

in Midway, UT in Hosting
Created Wednesday | Latest reply Saturday by Andrew1406

not being able to exchange sms msg and getting contact info when guests have questions my email and

I'm not being able to exchange sms msg and getting contact info when guests have questions my email and phone number blocked to guests and my number contact blocked from them ... I have lost good guests bc they say they couldnt book even though calendar w... read more

in Fort Worth, TX in Hosting
Created 04-18-2018 | Latest reply Saturday by Christine1695

Home stay vs hotel

We state very clearly in our listing that we are a home stay, that guests stay in rooms in our home. Our European, African, South American and Asian guests have generally been comfortable with the shared space in our quiet, country home. But a small numbe... read more

in Hosting
Created Saturday | Latest reply Saturday by Charlie250

"Pets Allowed" filter is not working for some listings

Hi All, Just a heads up that I found out a few days ago that the Pets Allowed search filter is not returning my listing in the results even though I have the filter turned on. (I allow pets) According to Airbnb, more listings are also affected so you may ... read more

in San Diego, CA in Hosting
Created 07-10-2018 | Latest reply Saturday by Robb6

Superhost get a custom URL?

I read Superhost can get a custom URL but I can’t find anything on where to set it up or even how to ask for one. Is it a desktop only feature not available on iOS? ‘You know it’s hard out here for a Host’

in La Quinta, CA in Hosting
Created 03-12-2018 | Latest reply Saturday by Howard111

Should I recommend this guest? Or leave a negative (honest) review?

Hi all, My guest suite is the lower level of my home with a separate entrance. I give the guests an access code for the door and arrange to meet them when they arrive or shortly thereafter. I specify in my listing that I will meet them to give a walk thro... read more

in Arlington, VA in Hosting
Created Wednesday | Latest reply Saturday by Claire596

Fraudulant credit card use. $3972.10 in NY

My credit card number was stolen and used to book a $3900+ stay at an airbnb in NY. WHen I called airbnb to inform them (2 days after the reservation was made), I was toldthat the matter would be referred to the "trust and safety" department amd I could e... read more

in Hosting
Created 04-19-2018 | Latest reply Saturday by Salvador112

guest want to pay balance in full

Hi Guys I just accepted a booking request...my settings are set to 30% deposit followed by the balance 1 month before arrival.The guest just asked me if they could pay the whole balance now...is this possible within the AirBnb system? Ben read more

in Krabi, Thailand in Hosting
Created 02-29-2016 | Latest reply Saturday by Lisa2162

How do I add additional services for a fee?

I Airbnb my live-in music studio. An individual whom I have hosted for in the past would like to book a three-day weekend and pay extra for the use of the grand piano and drums in the Airbnb space for recording purposes while here. I would like to accept ... read more

in Portland, OR in Hosting
Created 03-31-2016 | Latest reply Saturday by Charles67

AirBnb removed the map from search: Are guests asking where your place is? PLZ call AirBnb

TL;DR: AirBnb no longers lets guests look at a map showing the location of different listings on the map (at least on desktop). Clicking into listings still lets you see location on a (small) map. In the past few days we've gotten a huge uptick in guests ... read more

in Philadelphia, PA in Hosting
Created 04-19-2018 | Latest reply Saturday by Vince And Alyce

Top contributors

Sarah977

Sayulita, Mexico

7209

488
Ann72

New York, NY

934

215
Susan17

Dublin, Ireland

926

198
Jessica & Henry1

South Korea

2661

189
Kath9

Albany, Australia

737

187