Hosting

We cancelled an "Instant Book" booking. On our profile it says that the guest has been refunded; we received no payout. The cancelled booking was a month ago. The guest claims, via messages, that they've received no refund. Some other details: our lis... Latest reply by Morgan31

Hello our fellow hosts,We just had our first guests checked-out and overall it is a good experience. I think I have a lot to learn about hosting.We want to setup a computer for our guests but want to block all the offensive web sites (ex.: porno, radical... Latest reply by Branka-and-Silvia0

Hi there,I have pre approved a guest who has told me they have confirmed (they said "all booked"). I have not yet received a confirmation from Airbnb and was wondering how I can tell if someone has actually confirmed my pre approval?? Latest reply by David126

I had guest who showed up with 2 kids instead of the claimed one. Guest claimed they were sure they said two but that was not he case. Two separate messages claiming "MY CHILD" and"MY KID", plus childern were extremly rambuntions in my lovely, perfectly... Latest reply by Kim13

I would like to publish the web address of my listing in promotional materials. When I search for my listing as a uers on airbnb using the location/number of guests parameters and then selecting my specific listing, the web address I go to is not always ... Latest reply by Nancy215

I have been reading about hosts who are declining requests based on race etc.; one article mentioned that someone at AirBNB raised the possibility of blocking dates out when a reservation is refused. This concerns me since there are many reasons for decl... Latest reply by Patrick177

Hi! We have been getting a lot of regular enquiries and a good number of bookings for the past year. We currently have a long stayer since early January and the booking ends in 2 days. But somehow we also noticed that we have not received any enquiry or r... Latest reply by Gerry-And-Rashid0

At one point I uploaded my own PDF of my terms and conditions and now can't find it for the life of me.Help is greatly appreciated! Latest reply by Scott80

Today I got the question about hosting in a period I don't rent the apartment. Also the guest linked me the page with my photos but cheaper price from different host. When I check there are mixed dates. My available dates where unavailable and vice-versa.... Latest reply by Helen3

We host in the garden studio on our property, which is on a small island in a fjord just off Vancouver, Canada. Our studio is near the top of a steep and winding road uphill from our village where the ferry comes in. For a vehicle, it's a few moments. On ... Latest reply by Robin4