Hosting

hello everyone, I've recieved a guest and he paid by the credit card to the airbnb, and I recieved a message that I would recieve my money by 21st september, but I only recieved 4 dollars instead of 24 dollars, what can I do please help me,.. Latest reply by Natia4

I've been hosting a year and some, and so far my guests have been really chill. I've got someone coming this week who has seemed overly anxious from the beginning. I've tried to be respectful, reassuring, and nonreactive but wonder if anyone has some ti... Latest reply by Jiw0

I got an email that looked very much like it came through Airbnb's server but then didn't show up in the normal text and site message chains I always get for every other message. It was asking a very specific question about a specific reservation but cam... Latest reply by Jiw0

Hi, I have a guest who wants to book but as he wasn't verified when he began his booking the system has glitched. He is now verified but my calendar says that although he has the dates pending he can't book cos those dates are now no longer available. H... Latest reply by Annette33

Guest has booked a stay but has violated house rules by saying they are bringing more than 5 people & will put them up on camp beds and wanting to use the sofa as a bed. I have said 'no' & informed the guest to cancel. They haven't done so yet and are con... Latest reply by Pam50

Received this message yesterday from "Frieda" (says member since Sept. 2016):Hi. Just curious. How cold your House Rules state not to park in front of the neighbor's house? That is none of your business where people park! My listing House manual section r... Latest reply by Andrea9

a guest has made a reservation but it is not being procesed as he has to verify his id when it is already verified

I'm a host in Berkshire, England, and was under the assumption that I don't have to pay tax on my Airbnb earnings if I earn less than around £6k-7k in a finanacial year. Can anyone confirm if this is correct or point out if I'm wrong?Bit of a boring post,... Latest reply by Victoria57

Hi so on my calender I have dates that are blocked for guest pending verification but some else is trying to book and for longer - I'd prefer to accept this second booking but I'm not given the option - it says the dates are blocked because of the person ... Latest reply by Gerry-And-Rashid0

I wish to refund my guest the Airbnb fees he is charged for. Airbnb says on their website to go "Your reservations" and click "issue refund" but I am unable to find "issue refund" under My reservations. Any other way I can refund the guest the airbnb fees... Latest reply by Donna15