Hosting

Hi,One of my guest cancelled their reservation before they checked-in. I haven't received any money from them yet but airbnb sent me an email letting me know that an adjustment of -$57 has been posted on my transaction history. Why would airbnb take away ... Latest reply by David126

I have this guest who has been trying for three days now to book the same night, nbut her payment doesnt clear so i decline. Yesterday I asked her to find somewhere else and today again I asked her to stop sending me booking requests and now again I got a... Latest reply by Andrea9

Hello, I want to put in a VAT number for a Swedish business who owns the property being on Airbnb site, but I keep getting error messages that the number needs to be longer. It is the right number of numbers, but it still won't work. Can I get any help wi... Latest reply by Jenny76

Hello, just wondering, as this Is a contentious area, does anyone write in their Airbnb listings that 5 stars is Airbnb default and anything lower is considered 'room for improvement' 1. My concern is not the stars as they are often arbitrary, not readi... Latest reply by Gerry-And-Rashid0

I rented my apartment over two weeks ago and I never received my payout. When I view both my transaction history and future transactions, her reservation does not appear at all. Normally, I receive a payout or at least an email from Airbnb saying that the... Latest reply by Maria-and-Flavio0

Hi everyone, horror of horrors, my place seems to have fleas. I'm getting it fumigated tomorrow (23rd of July) but my first guest arrives on the 30th of July. I am new to Airbnb and I don't know what to do. I want to cancel everyone until I know it's a... Latest reply by Mike77

I have a guest who has ten more nights left of a month stay. I have been away for a week leaving him here with my 20yr old son. On returning the smell from his room was awful. Shutters shut and windows closed and London has had a heat wave. I found his ro... Latest reply by Andrea9

I lost my superhost status bc I cancelled a reservation after talking to them b/c my family wanted to visit and it was 6 weeks out--so probably wouldve been considered an extenuating circ. However, that was LAST quarter. This quarter I have met all the ... Latest reply by Cat8

We recently updated our email address and inadvertently typed .com twice. I have tried to correct it but when it asks for my password for verification it says that password is already registered. It is registered to the .com.com email. Any suggestions?

Hi, my response rate won't seem to work.I've had 5 requests over the last two days, and I've answered everyone of them within 1 hour - but my response rate is 0% ...I don't get it. Can anyone help?? Best regards, Trine Latest reply by Giovanni67