how can i re-approve a reservation that i cancelled by mistake?

Tim25
Level 1
Warren, VT

how can i re-approve a reservation that i cancelled by mistake?

 
3 Replies 3
Dave-and-Deb0
Level 10
Edmonton, Canada

Hi @Tim25,

 

Your best bet is to contact Airbnb right away and see if they can get you the booking back.  There are several penalties for a host who cancels on a guest.  Click on the link below for a Help Guide on contacting Airbnb.

 

David

Superhost Ambassador ~ Host Club Community Leader ~ Experienced Co-Host

Clare0
Level 10
Templeton, CA

@Tim25 did you decline a reservation request or cancel a confirmed reservation? @Dave-and-Deb0 are referring to the latter.

If you declined a reservation request, you can send them a message to tell them it was a mistake and that they are welcome to resubmit another reservation request. 

I declined a request because I wanted to turn-on the i.d. check feature.  The guests have tried to resubmit the request and the system won't let them - as if the dates are not available, but they are.  Any suggestions?