links and contact

[Al8]

Hello i need to add a link on my description for parking garages around the area airbnb block all links

How do we do this ?

Also why its impossible to find an airbnb email contact suppport ?  Thanks

[Amaris0]

Hi, Airbnb will block any links you add to a listing or send via a message to a potential guest as the system thinks you are sending contact details such as a personal e-mail address - https://www.airbnb.co.uk/help/article/1121/why-was-text-removed-from-my-airbnb-message-thread

I would suggest you provide some details of the content of the link in your description and state that full information would be provided if required once a booking has been confirmed.

Re contact - best to contact Airbnb via Twitter or Facebook, you get the quickest response via these routes.

Best wishes,

Ama

[Pina3]

Airbnb Customer Service : response@airbnb.com

Hope this helps 🙂 

[Judie0]

Put the parking lots/garages in the Guidebook section of your listing. Then, in the written description area of your listing, point people to the guidebook/map ("To locate parking garages near my listing, view the map/guidebook that's displayed at the bottom of my listing").

https://www.airbnb.com/help/article/249/what-s-a-guidebook