Account Access

Answered!
Louise1251
Level 1
Corby, United Kingdom

Account Access

Hi,

 

I really need to speak to someone desperately regarding updating my email address and phone number, it will not allow me to do either has I no longer have access to both.

 

I have just booked somewhere for this weekend before updating these details and can see that the host will now email me at my old address.

 

I am really panicking now as I can no longer access my account but the money has left my account.

 

Kind Regards

 

Louise

Top Answer
Mike-And-Jane0
Top Contributor
England, United Kingdom

@Louise1251 you should still be able to use the messaging feature in Airbnb. Just message the host to say that is the only method of communication open to you.

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1 Reply 1
Mike-And-Jane0
Top Contributor
England, United Kingdom

@Louise1251 you should still be able to use the messaging feature in Airbnb. Just message the host to say that is the only method of communication open to you.