BEWARE OF INSTANT BOOKINGS BY GUESTS FOR NEXT DAY

Answered!
Jeff69
Level 10
Tampa, FL

BEWARE OF INSTANT BOOKINGS BY GUESTS FOR NEXT DAY

I have had to turn OFF instant booking recently because of a serier of similar incidents.  Over the past couple of weeks, I have had 2 next day instant bookings, "to visit family in town", which I did not think much about, until the second guest arrived.  He was verified through Airbnb and lived in Santa Maria California with a CA phone number.  

 

Yet, he had no luggage, he was in a black Escalade with totally blacked out windows, and FL plates - so you could not see the other guests, and rental companies don't provide cars like that.  I told him, the dryer was broken and I would have a service person look at it, and I would text him the wifi password.  He proceeded to give me a local phone number.  When I questioned him about the phone number, he said he used to live here, which is why he is returning to visit friends.  

 

While in my car, texting him the password, the back door of the Escalade opened, then immediately closed, and they remained in the car for (no exaggeration ) 10 minutes while I sat in my car watching them, after which they drove off without exiting the car.  My front door is a key pad door lock which registers each time the door opens and closes.  That evening, feeling very uncomfortable with the guests,  at 11:00pm I checked my computer app for the door history, and the door opened 77 times between 2pm and 11pm.  Absolutely, unusual for guests coming to town to visit family and friends.  

 

Next day, I made the excuse that I needed to see the dryer, and there were 2 different cars in the driveway.  I texted the guest, and he said NO NEED, I WON'T BE USING THE DRYER".  I told him I was just down the street, and no problem if he was not home, I had a key. I politely knocked, and heard shuffling in the house, and after knocking 2x and then getting ready to open the door, a different man answered the door, while another closed the bedroom door and another closed himself in the bathroom.  Total count - 4 men.  

 

So I decided to ask where was the host - JOHNNY... (who's name on Airbnb was different).  One guy said he was showering in the bathroom, never asking "who is Johnny".   

 

MY REAL CONCERN IS THAT PEOPLE ARE USING AIRBNB AND OTHER VACATION RENTAL SITES TO RENT HOUSES FOR ILLEGAL ACTIVITIES.  Since yesterday - I have had 3 more "NEXT DAY" requests to book, and in researching the guest further, found out they have local phone numbers or IDENTICAL phone numbers.   

 

I reported this activity to Airbnb, who I am sure will take measures, but I think the HOST COMMUNITY needs to be aware that criminals are wising up and using alias' to rent properties for short periods of time and running illegal activities out of the house.

 

BE CAREFUL - BE SMART - BE SAFE.  

 

Jeff - Tampa Florida USA

Top Answer
Stephanie
Community Manager
Community Manager
London, United Kingdom

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138 Replies 138

What are you talking about?  Maybe read the thread and try to understand what we are saying about bringing race into the conversation. Your words are nearly as bad as Diane's original comments.  

Robin4
Top Contributor
Mount Barker, Australia

@Ryan111 

Well, it's obvious you didn't read my post!!

 

I am just saying lets just treat people as people!

 

 

Rob

I had two similar situations happen in Tampa Bay.  First time was a learning experience. Second was "shame on me" experience (for letting it happen again) and by the 3rd request I wised up.  ALL guests (not just the guest booking the house, but all guests over 18 MUST provide valid ID upon arrival.  If the booking guest does not show up, NO ONE is allowed access to the house.  I check their reviews and if they do not have any reviews, I do not accept them as guests.  I do not accept reservations from local (Tampa Bay guests) and best of all, I installed a Schlage Keyless Door Lock that 1: I can control remotely, and 2: records a history of each time the door was opened (locked/unlocked).  This alone is a great tool, because you can track what time and how many times the door unlocked.

 

If you fear you may not have as many bookings, so be it.  Better to have fewer great guests than more distructive guests.  

 

I also question why you don't have a $500 security deposit requirement.  Guests will be much more respectful if they know their money is in jepordy if they damage anything.

 

And I have to agree with the other members.  Race / Religion / Sexual Preference are all taboo topics when elaborating on a guest.   

Stephanie
Community Manager
Community Manager
London, United Kingdom

Hi everyone,

 

Thanks for all your contributions here on this topic - I've decided to close the thread now as we are in danger of this advancing into personal attacks and less than constructive discussion. In light of some of the more recent comments, please review the nondiscrimation policy here: Airbnb's Nondiscrimination Policy

 

If you have any concerns, please do reach out to me!

 

Thanks,

 

Stephanie

 

 

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