Hello,
when the guests throw a party in your apartment and the terms are stated that there are no parties allowed and they should respect the no loud noise after midnight policy but your guests still make a party and put on very loud music that is annoying your neighbours. What to do? If I kick them out of the apartment they will five me a bad comment and a bad grade of course. Can Airbnb delete that comment and the bad grade? What proof do I need to give Airbnb for that, take a picture of the party in the apartment, make a video where they can hear very loud music or what. Please help cause it would not be ok that I am left with a bad grade or that I have to tolerate bad guests.
Thanks