Guests threw a pool party without telling me??

[Joy1011]

Hi, so I'm relatively new to the hosting scene but have been doing well so far (in my opinion). I've had all good reviews and am only two guests and one week away from superhosting status. I'm coming on here because I need help with writing my review for some guests that are leaving tomorrow. They're a family who seemed sweet (although I haven't been able to see the inside of the guest house yet) but today I got home and my guests had thrown a pool party in the shared pool with probably 30-35 other people comprised of couples and kids. They hadn't even texted me to ask and I went out to talk to them (after calming down a bit) and I think I was quite polite. I basically said "hey I'm a bit frustrated that you didn't think to ask me first, but I'm not going to make you drag all the kids out of the pool, just clean up when you're done thanks." Keep in mind the pool/patio is a shared space but there is a designated gazebo for guest use and they were hanging out under my private side of the patio (and also they are literally here only for two nights!) One of the guests tried to say they were going to tell me but I wasn't around. I work and have made it clear that I am reachable by phone number or Airbnb app, have provided that information in multiple locations, and we literally had conversations prior to their arrival on such platforms. 

I needed to rant just a little bit but in a way I don't know what to do. Assuming they leave the house in good condition, what to I write in my review to say that they were communicative guests who left the house clean but straight up threw a pool party bc they thought I wasn't home? Also, these guests are hosts as well (I hope they don't see this post). I don't know what to put in my review and if there is anything else I should do like notify Airbnb or something? I don't want to sound horrible in my review and their review of me better be praising my name for the patience I had with them. Any suggestions? 

[Sarah977]

@Joy1011  Yes, please make their behavior apparent in the review. Just be factual- that you were shocked to come home and find that they had invited 30-35 people over for a pool party. There's nothing that makes you sound horrible in that. The guests were the horrible ones- what entitled, disrespectful behavior.

Don't ever expect that other hosts will be good, respectful guests, simply because they are hosts themselves. They may be- I've hosted other hosts who were lovely, but there are many reports on this forum about some hosts making the worst guests. 

[Katrina79]

@Joy1011 I bet you were surprised to come home to a full out pool party. No doubt they did not try to ask you in advance, they took advantage of your hospitality, and most likely pre-planned this pool party. If you have an extra charge per person I would try to charge for the additional guests. I would start a casual convo in the app about how many people were there and get the guest to admit how many additional guests attended. It seems every time I offer additional amenities or early checkin/late checkout guests never mention it in the review or appreciate it. It seems these types of entitled guests leave subpar low reviews anyway. Do not give them a fake good review because you are assuming they will leave you a glowing review. You will end up kicking yourself if they don’t leave a good review! 

[Mike-And-Jane0]

Hi @Joy1011 Totally agree with the other posts - Leave an honest review. I wouldn't bother trying to charge for extra guests as this is unlikely to work for the number that were there!

On a different subject the cleaning protocols have just come to the UK. Have you any advice as to how much longer it takes to comply with them? Also how do you clean the walls to the patio around the pool.

[Gordon0]

While no excuse for their behaviour, @Joy1011, it isn't immediately clear that the pool is shared from the photos or description. I'd say these things, and the associated rules (NPI) should be watertight.

Guest access
Entire guesthouse
Attached garage
Pool
Patio
Fenced grass yard