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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I am a new AirBnB in North Tonawanda, NY. I opened on 8/17/23 and have had several guests so far and have bookings into November. Two different guests (one male with 2 other guests and one male with 1 other guest) booked because they are "working in the a... Latest reply by Bhumika

Hi, We will be staying in Rome in October, in two different Airbnb, one at the beginning of our trip and one at the end. I just received a message from our host for our final stay in Rome, telling me that the tourist tax will be going up in October from 3... Latest reply by Mike-And-Jane0

I am having a serious issue with airbnb, a guest reported a bed bug problem and after having pest investigators in they did indeed find them. we had to shut things down and replace a couch and airbnb is denying us for any and all compensation. bed bugs h... Latest reply by Mike-And-Jane0

AIRBNB unfair treatment of Hosts which encourages SCAMER GUESTS.Huge grow in guests scaming Refunds and using the Reveiw process againt Hosts !!!! My proposal to Hosts needs to be supported by Airbnb.I have now added this to my properties House Rules. "WA... Latest reply by Helen3

i accepted a guest with no trip experience, i was hoping to see his picture after i confirmed but the profile picture is a dog picture and i am not comfortable with that. he will arrive in 3 days and it's too late to cancel the trip. what are your recomme... Latest reply by Joelle43

I have a horrible dispute with both the Host and Airbnb for a horrible stay in Manchester. The condition the host let the guest live in for 195eu/3nights are:- Moldy bathroom - a health hazzard no less- Saggy mattress where you slept directly on the steel... Latest reply by Chi4280

I'm supposed to be staying in an Airbnb starting tomorrow, and in a very recent review someone said that they had experienced bed bugs. The host responded saying he himself looked and did not see any, but I'm very concerned that he did not have a professi... Latest reply by Jasmine527

Thought would pass on a sanatising tip. The remote control has probably been sneezed on, touched with semi-clean hands, stepped on etc. and recognised as a major germ trap.Rather than buying special remote control bags (if you can get them) I wrap mine i... Latest reply by Rosa3399

Hosting - Our first guests arrive tomorrow for 11 nights. Do I run over there and add more TP? How much is enough? We have two bathrooms. For each, 1 roll on dispenser and 3 new rolls in cabinet. There are 4 adults staying for 11 days? And what ... Latest reply by Rosa3399

We had a guest cancel one night into their five night stay because they thought they saw a bedbug. They left immediately and left the crime scene untouched. We hired our exterior pest control company to inspect and they confirm it wasn't bedbugs.The guest... Latest reply by Helen3