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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hello im pretty new to Airbnb. My rental has been doing pretty good. I’m happy about that. But recently I had someone I accepted to stay at the airbnb leave a really bad review. All ones and maybe a two here and there. it’s a very big contrast from all t... Latest reply by Zheng49

I don't understand why now I cannot go in and block dates on my calendar on the app or on the desktop version --- when I try, it says: Need to make changes? You can edit availability settings in your property management software" --- ? Why is it doing thi... Latest reply by Joan2709

First I want to say we spent $330 on hiring a professional air duct cleaning company prior to this guests arrival. The air ducts are spotless. We also used an ozone generator, bought new furniture ect. I had several people over to inspect beforehand and I... Latest reply by Julianna56

Hello fellow hosts!I'm a new host in Albany, NY, and I've noticed a recurring pattern that I'd like to address without discouraging potential guests. Despite having clear house rules, including a) no third-party stays and b) no unregistered guests, I've e... Latest reply by Helen3

Hi everyone. I notice some host sites do not show how much the price is UNTIL the guest puts the dates in. Why is this? I really would love to change my listing so the guests do not see prices until the dates are put in. My prices change constantl... Latest reply by Caroline2213

Has anyone managed to get a unfair review removed? Latest reply by Dawn241

My recent booking with this Airbnb host turned into an utter nightmare, highlighting their unprofessionalism and disregard for guests' comfort and convenience. Despite confirming our arrival time of 6 PM, the host failed to ensure the availability of the ... Latest reply by Raksha9

Hi I made a booking and was told my confirmation would be sent to an email.addeess that I no longer use - I didn't realize I had not updated my email address on the airbnb website. So I can't get the message from host whether the booking is confirmed. Ca... Latest reply by Paula

Hi , If some one can advice about if guest does not follow the house rule how can we handle such situation. To specify my issue two guests who stayed and had left lot of cigarette smell in the property even if it was clearly identified its NO smoking flat... Latest reply by Jennifer1897

Hi I’ve just had my guest ask to move out to another property as my property is next door to a refurbishment that I was not aware of . I’ve agreed to him cancelling through Airbnb but I’ve now lost 2 weeks rental , can I claim this on insurance through Ai... Latest reply by Mike-And-Jane0