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Broken rules

‎22-01-2020 11:44 AM
Vasil7
Level 1
Sofia, BG
‎22-01-2020 11:44 AM

Broken rules

Hello, the guest who left our home today has left the apartment in horrible condition. A fruit glass bowl is missing. Is there anything that we can do?

Thanks in advance!

Best regards,

Sophie and Vasil

‎22-01-2020 11:44 AM
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1 Reply 1
‎22-01-2020 01:39 PM
Roberta2
Level 10
London, United Kingdom
‎22-01-2020 01:39 PM

Hi @Vasil7 

Take pictures of the apartment to prove how the guest left the flat.

Raise a ticket with airbnb BEFORE your next guest arrive or in 14 days (whatever happens 1st!)

Even if you do not have all information yet, you should raise a ticket.

 

 

‎22-01-2020 01:39 PM

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