Cannot message guest without accepting or declining first?

[Holly142]

I have a reservation request that I have some questions about, but there is no option to message guest? I only have the option to accept or decline. Am I missing something, I always remember having a message option.

[Pat271]

Airbnb has screwed that up lately. Don’t know if they intend to fix.

As a workaround, go to your inbox while in host mode. You can respond to all of your  messages, inquiries, requests, etc. there.

[Holly142]

Thank you. I called CS and they said it is a glitch right now and to go in through the inbox which worked. 

[Sarah977]

@Holly142  I don't know if it's a glitch or someone's ridiculous idea of a good format change, but as Pat said, you can message the guest by going to your hosting Inbox.