Hi I would appreciate your input on this one.
As a host would you charge a guest for stained sheets and towels?
There is a towel with lipstick that won't come out and also I have some sheets that with stains that won't wash clean.
Do you consider this to be 'fair wear and tear' or would you charge when you notice a fresh make on linen or towels?
Sometimes guests have used white towels on the floor which renders them useless for future guests. Obviously first step is to update my house rules to prevent it in future...
Another issue is menstrual blood. I'm not totally clear if this is due to carelessness or if it is 'just one of those things' but either way, guests aren't going to be happy if they check in and there is a blood stain on the sheets!!! Understandably so. It has only happened twice in a year but I'd like to have a clear policy in place for next time...
As a male host I would be most grateful for your input on these.
Does anyone know how hotels deal with it?
Thanks in advance,
Dunstan
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