Format inquiry notification email

[Sea-N--Rent1]

Hello,

We are using a CRM (Monday.com) to manage and organize the inquiries we receive for our properties.

We use an email parser which received the email notifications and parses the booking details from the email.
The problem is that these emails are html stylized and are not always the same, so the parser can't get the information correctly.

Is it possible to ask to receive a text based email notification for inquires instead of the formatted html email?
Something in the context of
Property name: ABCD

Guest name: John Doe
Message: Bla Bla Bla

Check-in date: October 12, 2022
Check-out date: October 14, 2022

This will help us very much.

Thank you,
Or M
CTO

Sea N Rent Ltd

[Lorna170]

@Sea-N--Rent1  I do not see anything in the account setup that would help you with this.  Perhaps you should see about changing your incoming email account preferences to text instead of html.  That way it would not matter how the message was sent.