"Non smokers only may book a stay" is what the very top of my description reads. Then I ask ALL potential guests to read and confirm they've read understand the house rules.
Once they have replied in the positive Ill book them.
Despite all this I still have dickheaded and selfish guests smoke in a around the unit.
I've put in requests for cleaning damages but NEVER GET A DIME of it.
This so called AIRBNB insurance sucks so does the customer service.
Id still put in a claim for damages for the time effort and expense of deep cleaning everything...its a pain in the ass and took me over 3 hours to remove all furniture, wipe them all down, wipe down walls, ceiling, closet, baseboards, floor, clean drapes, mattress lamps etc. Had to throw out 4 oversized pillows whos stench of cigarettes' could not be removed. An of course put everything back...and that was just one room 17x12
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