What hosts are saying

    Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy
    My wife and I are Superhosts of 7.5 years with 4 (Guest Favorite) listings and almost 950 guest reviews. The issue occurred at our 4.99 unique property that's in the top 5% of listings in our area. Guests asked a few days before the stay about staying 1.5...
    I have a record player in my home. Today, I realized that someone damaged it and stole a very rare and expensive record. But I don't know when it happened or which guest it was since i noticed it only now. How should I handle this? Latest reply by Rebecca