HARRASSMENT from guest after not extending stay

[Sharon1567]

Hi all,

I had a guest book a whole month at my place and then started threatening and harassing me when I wouldn’t extend his reservation to 6 months . I offered him two and he became irate .

I called AirBnB and they basically told me nothing can be done . They obviously don’t care about the safety of their hosts . I am scared **bleep**less and lost out on my business which hurt me pretty bad and they simply don’t care 

suggestions ? I’m about to call Fox News 

[Emiel1]

@Sharon1567 

If the harassment is in the message system, then you can report such a message to Airbnb using the report option ("flag"), which also provides the option to block the guest from further communication with you.

And when a reservations ends, then just do not extend it if you do not want to.

[Jenny]

Hi @Sharon1567 

Sorry to hear about this.

Is the guest already at your property?  If so, this should be a matter for local law enforcement.  You can find more information here.

If they aren't at the property and the discussion is around a future booking I would recommend taking @Emiel1 's great advice and flagging the messages as abuse.

Jenny