I’m a host of several long term apartments. I need to maximi...
Latest reply
I’m a host of several long term apartments. I need to maximize the number of days booked and minimize gaps between guests. I ...
Latest reply
hi - i just thought i posted this but it's not showing up, so i'll post again.
My last 3 guests have all used excessive perfume, to the point that our bedrooms need to be fully aired out for several hours + deep cleaned before we can re-habitate our space, or turn it over for new guests.
Stale chemical perfume that isn't our style lingers, and the scents aren't in any way appealing to me or my family. We live in our house and vacate it to AirBNB, and highlight that we're environmentally friendly, no chemicals etc. in our lifestyle. So far, I haven't indicated this in my reviews of guests, but it bugs me, and 3x in a row suggests this might be an issue for others?
How can I gracefully tell guests to not douse themselves in our house, while not making it a turn off for potential guests? thanks...
Answered! Go to Top Answer
Don't hate me, but I also sell a boatload of fragrance in addition to hosting. A nose this big has got to be good for something.
I've worked with people who use fragrance lavishly. It seems to be a cultural thing, like a proclamation of wealth. But it's hard to be close to - it seems to get into my clothes - and it's really hard in one of my rooms. One guest put so much on that we literally smelled it a floor below. Fortunately it was the good stuff, and high summer: easy to air out.
Here are some solutions to their solutions.
Ammonia is a natural deodorizer. Mopping with ammonia solution or leaving a solution in a bowl in the room, say, under the bed, helps. It's also handy when fridges smell stale. Stinks for about an hour two, and then it does it's thing.
Another solution is coffee beans. I used this last week when something burned in the oven and the smell was pervasive. It's easy to mix them in with potpourri. If it's bad enough, I scatter coffee on the floor and then vacuum it.
Next is bicarb and lemon juice in hot water and mopped on. I used this in a previous life as a landlord when smokers got in. This is for the smells that seem to get into the very walls, so I mop them too (it's not as awful as it sounds). It also helps when washing the linens and curtains in a smelly room.
Hope this helps!
Cheers!
@Josephine70 there is no completely tactful way to tell someone that you need them to change something about their personal habits.
But you can certainly try to be as tactful as possible, which is what I am sure you are shooting for.
You don't really need help from AirBnB support; you need help from "Dear Abby" or "Ask Beth".
Could you leave a note for him? Perhaps something that does not blame him, but refers to your own sensitivity to the scent? Something like:
"Hello! I am so embarrassed to ask this favor, but we have discovered that we are sensitive to some ingredient in the cologne/scent you use. It is causing us some medical distress. Would it be possible for you to do something to help reduce our exposure?"
This doesn't call the scent "offensive" or "overpowering", but does hopefully communicate that you need less of it in your life.
@Matthew285 You took the words right out of my mouth! Hosts are managers of their own business and need to learn how to resolve these types of issues themselves. Not at all surprised that Airbnb hung up...
We have added "We kindly ask that you keep the use of perfumes and body sprays to a minimum during your stay" to our listing and we have it posted on our info sheet on the fridge. It's not really a *rule* but at least it's there and may catch a few readers.
My last 3 international guests (all male) used far too much cologne. I was going to ask the community how I can politely add to house rules "please apply cologne and perfume outside of the house". The guest room seems to be permeated with the cologne of 3 different men and it's awful! I have to try the vinegar thing but how do I just do that in one room?
@Susan1297 The vinegar does work bring it to a boil so it's steaming then put it in the rooms immediately while still steaming.
Googled this topic and found this discussion. Just had a super nice guest that I wish I could clone, but her strong perfume is still overpowering the room a week after she left and after I have washed everything, the cleaning lady came, I sprayed everything with vinegar and a natural deoderizer I bought from Whole Foods. I will try the suggestions from here and will add the "We kindly ask that you keep the use of perfumes and body sprays to a minimum during your stay" quote to my listing.
I have a guest coming in a week and hope it is gone by then. I am in Florida and have had the windows open almost everyday with the breeze and 70 degree weather.
@Clare0, your comments here are not helpful and appear critical. Please only offer solutions, not petty comments.
Glad to have found this thread. Indeed, it appears the use of cologne is cultural, and it knocks me out everytime. The suggestions here are great, and it's good to know I'm not alone in the world of offense smells. I've found adding a natural oxi or vinegar to the linens breaks down the scents, but often requires an additional wash.
Cheers.
I am new to Airb&b , and my first 2 guest, both female, left a very strong perfume scent, which took 3 to 4 days to dissipate. Fortunately I did not have guest back to back and could air out the room at night when it is cool out. I will be posting on my listing , and in the room, request for limiting perfume or cologne use as I do have back to back bookings coming up. It was suggested by a friend that I state there will be an added cleaning fee if excessive perfume or cologne is used.
Please request air b n b have a fragrance free box to check in amenities. It would allow fragrance free guests who do not even wear perfume or cologne to find your rental. All you would need to do is use Unscented laundry products!
I've been asking Airbnb to add more accessibility filters for fragrance-free rentals for YEARS. They seem completely resistant to making any accessibility changes in that area and it's beyond disappointing. It clearly would help a lot of people for a whole range of reasons.