Elisa Community Manager Share your favourite guest review with us Hello everyone ,I hope you’re having a great week! Some... Latest reply Hello everyone ,I hope you’re having a great week! Some reviews do more than thank you — they capture a moment, a feelin... Latest reply
Obed25 Level 1 Pompano Beach, FL i have a guest that booked for a month and after 3 days want... after debating with airbnb ambassador she concluded that gue... Latest reply after debating with airbnb ambassador she concluded that guest had a valid claim and therefore they will allow them to cancel... Latest reply
Veon4 Level 1 Markham, Canada Safety concern - Denied refund after polices were contacted ... Airbnb support has decided to side with host for only 50% re... Latest reply Airbnb support has decided to side with host for only 50% refund despise going against their Guest Safety Policy We booked a ... Latest reply
Luz688 Level 1 North Bellmore, NY Smart Pricing When is it better to use Smart Pricing? When is it best to a... Latest reply When is it better to use Smart Pricing? When is it best to avoid?Thank you. Latest reply
Joseph2757 Level 1 Retaliatory Negative Review From A Guest that Damaged Prope... We recently had a difficult guest stay at one of our units. ... Latest reply We recently had a difficult guest stay at one of our units. They requested early check-in, needed to extend their stay, and h... Latest reply
Mary7156 Level 1 Topsham, United Kingdom Not able to add Notes I am not able to add notes at all on vacant days and if the ... Latest reply I am not able to add notes at all on vacant days and if the day is blocked off I can add a note but it's not visible. Please ... Latest reply