Language detection
31-01-2021
07:25 AM
- Mark as New
- Subscribe
- Mute
- Permalink
- Who Liked this post
- Report Inappropriate Content
31-01-2021
07:25 AM
Language detection
Hi everyone,
I'm a new host on AirBnB and recently found the automated messaging feature.
I found it very useful because you can configure the message in different languages. At first, I believed that if I configured 2 languages, the platform would detect which language would be the most appropriate for my guest (French / English).
Then I realized that all of my automated messages were being sent to my guest (in French and English) and that the platform was not detecting my guest's default language.
My question is: is there any feature or configuration we can use for language detection on the AirBnB platform directly or this is only available with an app like ''Your Porter''.
Thank you in advance for your help.
1 Reply 1
04-02-2021
02:20 AM
- Mark as New
- Subscribe
- Mute
- Permalink
- Who Liked this post
- Report Inappropriate Content
04-02-2021
02:20 AM
Hi @PascaleandMathieu0 thanks for your question! There's no way today to automatically match the guest's language using the new Scheduled Messaging feature.
Please know we've heard this request from others as well, and will consider it for the future.
Thanks again for bringing this up.