Late Check-In Fees?

Answered!
KT-Lynn0
Level 1
New Orleans, LA

Late Check-In Fees?

Hey yall!

 

Someone told me there is a way to apply a Late Check-In Fee? I have a guest that is arriving around 10pm and was not sure what the protocol is for any guests arriving after the designated check-in window of time listed.

 

Please let me know if this is true or not and if so, where to find the place to apply the fee. 

 

Thank you!

Top Answer
Marit-Anne0
Level 10
Bergen, Norway

@KT-Lynn0

If you can acommodate a late arrival without any extra costs incurring at your end, just allow as late as you can possibly accomodate - within reason of course.  

10pm is a pretty normal arrival - towards midnight on a week-day would perhaps be less convenient.  Set your check-in/check-out times in your listing to suit your needs. 

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15 Replies 15
Joshua44
Level 2
San Diego, CA

As I write this, I seem to have a lot of people just not reading the rules. Most seem to ignore the checkin times which admittedly are at the bottom of the listing. However I also say in the first line of my email to them of house rules what the checkin hours are. It seems recently I have had a rash of guests completely disregard checkin times (mostly on the late end) I'm wondering what best practice is to discourage late checkin and charge a fee. My checkin times end at 10pm.