Someone told me there is a way to apply a Late Check-In Fee? I have a guest that is arriving around 10pm and was not sure what the protocol is for any guests arriving after the designated check-in window of time listed.
Please let me know if this is true or not and if so, where to find the place to apply the fee.
If you can acommodate a late arrival without any extra costs incurring at your end, just allow as late as you can possibly accomodate - within reason of course.
10pm is a pretty normal arrival - towards midnight on a week-day would perhaps be less convenient. Set your check-in/check-out times in your listing to suit your needs.
As I write this, I seem to have a lot of people just not reading the rules. Most seem to ignore the checkin times which admittedly are at the bottom of the listing. However I also say in the first line of my email to them of house rules what the checkin hours are. It seems recently I have had a rash of guests completely disregard checkin times (mostly on the late end) I'm wondering what best practice is to discourage late checkin and charge a fee. My checkin times end at 10pm.