Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I'm fairly new to Airbnb, hosting for about 6 weeks and I am wondering if people use Airbnb's price tips?I myself have used them for our busy season (June, July, August) but have listed my suites well above the suggested prices for March and April and hav... Latest reply by Marie8425

We’ve been Superhosts for nearly 12 years, and we’ve just discovered—by accident—that guest phone numbers are no longer available in reservations.We were never informed of this change. This is not a minor inconvenience for us. Our check-in requires meetin...

Doesn't seem so to me. We are asked repeatedly by confirmed Guests to take bookings off platform which is a clear violation of policy as stated online. And then when we inform the Guest that we can't because it is in violation of Airbnb's Off Platfor... Latest reply by Thembelihle1

Hey guys, so I got my first booking from a client for my shared flat.Now, do I need to provide them with breakfast, lunch, and dinner at the booked price?Or do they have to pay extras?Can someone assist me on what things I should provide them and what the... Latest reply by Lorna170

Dear Elisa.How are you?I know its low season.But I wondering regardless being low season, two years these months I was receiving few guests but this its different. Could you please suggest. I thank you in advance. Best regards Remmy Latest reply by Marie8425

Have any other hosts ran into this issue? We had a guest who had a 6-month reservation for our 4-bedrom home, the dates of the reservation were December 2020-June 2021. His insurance company paid for it through a property manager who made the 3rd party re... Latest reply by KIra473

This happened in 2024 when I was travelling with my sister in Orlando. We booked a place that was hosted by J**l, and has confirmed details about luggage storage (10am and 11:30pm, he agreed and was paid for this). When we arrived Joel's place on the day ...

I have one day that shows "Host Unavailable". How do you get this to go away? I have someone who wants to book that day and is unable to do so. TIA! Latest reply by Emiel1

Hey: Does anyone have a good partnership/relationship with booking.com? They are driving me nuts with double booking, on their website? I mean... I am fit to be tied! Latest reply by Samuel1489

I have a minimum of 2 night stay. However, I have just received a booking for one night. Have checked my settings and it clearly states 2 nights minimum........help Latest reply by Laurel211