Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

We just had a group leave. They booked for 3 but clearly had 6 adults and a baby. We left a positive review (just wanting to move on from their mess (BBQ left dripping in disgusting grease and seasonings, every dish used, food all over sofa and table). Ho... Latest reply by Helen3

Hello my great guests here am back again after some long time and really feeling very ready to host you here in UgandaPlease come and enjoy this beautiful pearl of Africa UgandaWith MUCH LOVE AND CAREWELCOME HOME Latest reply by Ibrahim260

I’ve just had a cancellation from booking.com but I cannot edit the note I made previously about this. The note feature appears to have disappeared in the most recent update (which is not an improvement) and the function has disappeared. Has anyone had an... Latest reply by Joan2709

Please guys do well by booking from us Latest reply by Alex

I received an inquiry from a 63-year-old guest who wants to book our property for 3 nights. He and 5 friends would be staying, but they also want to host a Saturday night party for about 30 additional people. He mentioned the group will be his childhood f... Latest reply by Oksana127

Help me book and get my sms code Latest reply by Elisa

I have reserved a property for tonight and the host still hasn't come back, I want to cancel this to rebook somewhere else as I am travelling with three children? What will happen to my payment if they haven't taken it out yet but have my payment details ... Latest reply by Emilie

OK, I’ve gotta vent, folks. Hear me out. The new identity verification setup on Airbnb is driving me absolutely berserk. It used to be that you could click on a guest's photo, zoom in, and at least get a halfway decent look at who was about to stay in you... Latest reply by Greystone0

I received an inquiry from a male who looked to be based in Nigeria. He complimented my property then asked if I wanted help with managing it. I have heard of many scams coming out of Africa, so I blocked further communication and reported the inquiry to ... Latest reply by Diane1760

Hi everyone,I’m hoping to gather some real-world insights from fellow San Diego hosts. We’ve been running a detached studio for about 6 years now, and it’s been steady. We’re now considering listing our front house (a 2 bed / 2 bath) as well, but before m... Latest reply by Rebecca