Hi, My guest had agreed with the house rules but had a cat i...
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Hi, My guest had agreed with the house rules but had a cat in the house anyways which violated the house rules. The guest ref...
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Hello AirBnb community
As many people on this forum im a Super host striving to get the most out of my property at the same time providing the best posable experience for my guests .
A big part of a successful listing is being able to communicate to your potential guests ,which is why Airbnb categorised certain amenity's to quickly show to people who are looking for a place to stay these being -
Popular amenities ,Flexible stays ,Family travel ,Remote work spaces, Longer stays ,Advance bookings
The problem is there is a cross over between "Popular amenities" and "Family travel" and this is the "allow pets at your place" criteria.
I have 2 large dogs and a cat , never been any problem and guests love them around , they are also there as security in the night , I don't allow other pets on my property because I don't want any pet on pet confrontation , its also very rare that people holiday with pets in my part of the world (East Africa) , yet because of this im unable to obtain "Popular amenities" and "Family travel" accreditation because both of them require you to allow pets, even though I have met all other criteria in both category's.
Does any one else thing this is a little unfair ?
Look forward to any feed back surrounding this issue.
Hi @Luke582
Thanks for posting!
I've clarified your post title and moved it over to the relevant board, just to see if we can get you some insights from our lovely members.
Jenny
@Jenny While it is helpful to have action on the part of the Community Manager, I would have advised this host to provide feedback directly to AirBnB questioning why allowing animals is a REQUIREMENT of being included in the family travel accreditation.
A family is a group of one or more parents and their children living together as a unit. If pets were a requirement for being called a family, my lineage would never be considered a family as we have never had pets.
@Luke582 I sympathize with you and hope that AirBnB changes their requirement. Unfortunately, programmers and the marketing team (IMO) seem totally unaware of the reality of hosting, so don't hold your breath.
Why is there no way for hosts to have direct interaction with these elusive teams?
Yes, I think it's unfair. Besides the fact that a lot of families do not have pets, a lot of families that do have pets do not travel with them.
I don't actually accept pets (I have three cats already so it's not an option), but that hasn't stopped families trying to book with me and my listings state no children!