A recent guest brought a dog who evidently slept on the bed with muddy paws or worse and stained the cover so badly it had to be sent to the dry cleaners. And there was dog hair everywhere, even drifting on the porch, creating extra cleaning for my housekeeper. Of course this happened the ONE time my housekeeper couldn't go in to clean immediately, because they checked out on Mother's Day.
She stopped by to make sure the garbage was handled and told me all was okay, so I gave a good review (although only 4 stars for communication, because she either didn't answer messages or got everything wrong). After reviewing her, I found out about the issues, so I put in a $50 resolution and thought she would either not review or would leave a revenge review. And I certainly didn't expect her to pay.
Imagine my surprise today when I got the $50 plus a 5-star review.
You never know with people!
(PS: Posting fail - did not mean to put this in "Help" lol, but I can't change it :))