Why airbnb cancel my booking without my permission? which resulted in my extra cost.

[Yi-Ting7]

I was asking paypal why they charge through my credit card instead of my paypal money. I think there is some misunderstanding between paypal and airbnb. Please help to book my reservation and deduct money from paypal account instead of credit card. At the same time, Airbnb cancelled my booking, which I can't have the same room and same place anymore. If I wanna book the same place around that area, it would increase 3 times more cost!!!! This is not about just the compensation!! Please return my original rooooooom !!!!" How can airbnb cancel my booking without my permission ?""

[Paula]

Hello @Yi-Ting7,

I'm really sorry to hear that you're going through this situation right now. 

I just wanted to let you know that even though we are not part of the AirBnb Customer Service team, I've gone ahead and forwarded your issue to the team that can help.

Hopefully they will be able to get back to you quickly.

Paula