Hello lovely community! My first time on here. We have a fa...
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Hello lovely community! My first time on here. We have a family staying in our apartment and as soon as they arrived yesterd...
Latest reply
As a host, do you know where you can consult the cancellation conditions of an old reservation?
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@Réal1 It’s been awhile, but in case you never figured this out, you can find the cancellation policy in place at the time of booking in the “Reservation Confirmed” email you received.
@Réal1 look in the details of the reservation on your reservations page and it will tell you.
my traveler canceled 11 days before their arrival yesterday for a reservation made last February I received a message from Airbnb telling me that the traveler has been refunded in full. I would like to know what my cancellation conditions were for this traveler when booking but I cannot find it because my cancellation conditions have been firm for a long time
@Réal1 It’s been awhile, but in case you never figured this out, you can find the cancellation policy in place at the time of booking in the “Reservation Confirmed” email you received.