Hosting Success - Airbnb Community

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honor bars

Are there any data on the methods/advisability/success of an honor bar in a rental? We think snacks, wine, soft drinks, beer or water would be nice to have for guests when they check in, but it is too expensive to just give away... how about an honor bar... read more

in Woodland, WA in Help
Created 23-08-2018 | Latest reply 25-11-2019 by William-and-Marie0

Is it OK to leave wine for your guest?

in Los Angeles, CA in Help
Created 22-08-2018 | Latest reply 24-08-2019 by Mike-And-Helen0

Non payment when guest alters reservations

Why when a guest alters a res and has to pay more and This payment is not for coming Airbnb does not inform the host does not suspend or cancel the reservation?. My last guest did not pay the difference until 3 days after they had checked out. I had no id... read more

in Maspalomas, Spain in Help
Created 23-08-2018 | Latest reply 23-06-2019 by Lauren629

Map location

Why don’t you give the exact location?

in Playa del Carmen, Mexico in Help
Created 22-08-2018 | Latest reply 11-06-2019 by Virginia376

10% discount offer!

I have received emails from Airbnb noting that I can offer a 10% discount on specific unreserved (and quickly approaching) dates, and that Airbnb will notify potential guests. However, when I click on the link Airbnb provides to take advantage of this op... read more

in New Orleans, LA in Help
Created 27-08-2018 | Latest reply 18-04-2019 by Melody101

Cancellation Fees and penalites

If I have to cancel a booking due to emergencies and family issues, I find that Airbnb is very negative and unsupportive. Guests can cancel with no fee or penalty, can Airbnb lighten up on its fees and penalities to hosts when they must cancel due to... read more

in Toronto, Canada in Help
Created 22-08-2018 | Latest reply 16-04-2019 by Robin282

185

Future hosting liability protection

We have had conflicting information on Airbnb insurance/protection. Does air bnb provide insurance for personal liability or not? Our USAA insurance company said they will drop our homeowners and unbrella policy if we contininue our BNB. Please advise.

in Help
Created 23-08-2018 | Latest reply 19-02-2019 by Silvia-and-Matt0

Selling a Rental Propery

What are the steps to follow when selling a rental property that already has future reservations?

in Lakewood, CO in Help
Created 24-08-2018 | Latest reply 15-01-2019 by Debbie436

Guests observing the check-out time

What does Airbnb suggest to do when guests do not check out on time. This situation impacts myself, the cleaning staff and the incoming guest. When contacting Airbnb, they said I coud ask for funds from the guest. This was not helpful! Should I contact th... read more

in Santa Fe, NM in Help
Created 22-08-2018 | Latest reply 10-12-2018 by Laura2327

Emails

why am I not getting emails to remind me that a guest is coming and that a guest has booked

in Laporte, CO in Help
Created 23-08-2018 | Latest reply 22-10-2018 by Ronald141