Hosting Success

Custom List Message Item

honor bars

Are there any data on the methods/advisability/success of an honor bar in a rental? We think snacks, wine, soft drinks, beer or water would be nice to have for guests when they check in, but it is too expensive to just give away... how about an honor bar... read more

Created 23-08-2018 | Latest reply 25-11-2019 by William-and-Marie0

in Woodland, WA

4

2

Is it OK to leave wine for your guest?

Created 22-08-2018 | Latest reply 24-08-2019 by Mike-And-Helen0

in Los Angeles, CA

7

1

Non payment when guest alters reservations

Why when a guest alters a res and has to pay more and This payment is not for coming Airbnb does not inform the host does not suspend or cancel the reservation?. My last guest did not pay the difference until 3 days after they had checked out. I had no id... read more

Created 23-08-2018 | Latest reply 23-06-2019 by Lauren629

in Maspalomas, Spain

1

0

Map location

Why don’t you give the exact location?

Created 22-08-2018 | Latest reply 11-06-2019 by Virginia376

in Playa del Carmen, Mexico

2

0

10% discount offer!

I have received emails from Airbnb noting that I can offer a 10% discount on specific unreserved (and quickly approaching) dates, and that Airbnb will notify potential guests. However, when I click on the link Airbnb provides to take advantage of this op... read more

Created 27-08-2018 | Latest reply 18-04-2019 by Melody101

in New Orleans, LA

2

0

Cancellation Fees and penalites

If I have to cancel a booking due to emergencies and family issues, I find that Airbnb is very negative and unsupportive. Guests can cancel with no fee or penalty, can Airbnb lighten up on its fees and penalities to hosts when they must cancel due to... read more

Created 22-08-2018 | Latest reply 16-04-2019 by Robin282

in Toronto, Canada

2

185

Future hosting liability protection

We have had conflicting information on Airbnb insurance/protection. Does air bnb provide insurance for personal liability or not? Our USAA insurance company said they will drop our homeowners and unbrella policy if we contininue our BNB. Please advise.

Created 23-08-2018 | Latest reply 19-02-2019 by Silvia-and-Matt0

1

0

Selling a Rental Propery

What are the steps to follow when selling a rental property that already has future reservations?

Created 24-08-2018 | Latest reply 15-01-2019 by Debbie436

in Lakewood, CO

1

0

Guests observing the check-out time

What does Airbnb suggest to do when guests do not check out on time. This situation impacts myself, the cleaning staff and the incoming guest. When contacting Airbnb, they said I coud ask for funds from the guest. This was not helpful! Should I contact th... read more

Created 22-08-2018 | Latest reply 10-12-2018 by Laura2327

in Santa Fe, NM

3

0

Emails

why am I not getting emails to remind me that a guest is coming and that a guest has booked

Created 23-08-2018 | Latest reply 22-10-2018 by Ronald141

in Laporte, PA

1

0