For some of my listings, I have white sheets - the same ones other professional hotels use, and the rest I have brown tone sheets.And I use the same cleaners to clean and prep my places - so they have same level of cleaning skills and such. After just 1~2...
Latest reply by
Kelly3
This is part of the CC Festival of hospitality, original topic created in the Spanish speaking Community Center, by @Jessi7 and translated below.
----------------------------------------------
I know the feeling of being away from home very well...
Latest reply by
Miloud0
LizzieFormer Community ManagerLondon, United Kingdom
This is part of the CC Festival of hospitality, original topic created in the French speaking Community Center, by @Pascal231 and translated below.
--------------------------------------------------
How? Why? Why?
When I started welcoming gues...
Latest reply by
Miloud0
LizzieFormer Community ManagerLondon, United Kingdom
Our guests that left today cooked some rice cereal on high, the cereal overflowed into the burner pan, left a cooked on mess and the heat was so high it discolored the metal underneath. I took a picture of it before it was cleaned. We ask that guests le...
Latest reply by
Lynnette3
I need help. American stayed for one night and completele destroyed the room with orange chemical stains. I add the photo. The guest left at 9 in the morning of 8 of augist 2019 and then came back and said he missed his nail clipper. He was looking for it...
Latest reply by
Olga464
Hello,
The amount of work it takes to get your listing ready to host your first guest can vary considerably from host to host. For some it’s a matter of tidying your spare room out and some fancy bedding, but for some it can be a bit more of a renovati...
Latest reply by
Dimitar27
Have noticed several guests are saying ‘soap’ is missing in my listings. Young and older guests.
We provide several bottles of shower gel & shampoo - different fragrances.
At the sinks we provide liquid soap. I despise bar soap. I don’t wish to prov...
Latest reply by
Yolanda8
Dear fellow Hosts,
We are considering getting away from providing our guests with a traditional key to the front door of our home (which is a door exclusive for their use during the Airbnb season and then the door is used by us in the winter when we do ...
Latest reply by
Madhura0
Hi!
I'm new to hosting and am welcoming my first guest in two weeks. My question is how much of my personal belongings should I remove. I have added locks to my master closet as well as the closet in the nursury. I plan to remove some items (more along th...
Latest reply by
Julie143
*** IF YOU ARE SCARED OF SPIDERS I ADVISE AGAINST READING THIS THREAD*** Dear all, I have a bit of an issue that I would like some advice on please. My wife and I are still new at this and, although we seem to be handling all manner of problems as they co...
Latest reply by
Helen427