Change in preview: arrival guide missing

[Alex6513]

 

Hi Hosts! 
noticed one thing: when I look on preview of my property, I can’t se an arrival guide there. 
it frustrates me a lot, because I always double check how does it look like for guests after I make some changes to be sure everything is visible and no one will call me in the midnight with questions how to get in. 
so, do you see it the same? 
do you use this preview as well?

[Shelley159]

Hi @Alex6513 

Many guests don't know how to access the arrival guide.

For that reason, many hosts also create a quick reply with arrival details (you can decide whether you want to schedule it or send it manually).

This probably doesn't fully answer your question, because I don't usually use the arrival guide at all. I prefer to manually send arrival instructions only after guests have confirmed their estimated arrival time.

But you can use both methods to make double sure they have the arrival details.