Hi all,We have been listed on Airbnb going on our 5th season...
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Hi all,We have been listed on Airbnb going on our 5th season, and this season my focus is to increase our bookings. Due to ou...
Latest reply
That's really interesting @Sussy0 - how have you targeted families instead of groups of friends etc?
I live on the beach front and during the summer months it definitely gets a lot noisier with tourists and visitors from out of town. Lots of local businesses have the 'respect the neighbourhood' style signs which I think gives a gentle reminder.
@Rebecca I found out that the description of my listing helps me find my target audience! As an ambassador, I let my newbies know: focus on what kind of guests do you want to attract? Do so in your description. For example: “ideal for families looking for decompress, and unwind”, if I want to attract groups of friends looking to party then my description would be different.
Hi @Rebecca
Yes, we have quiet hours on our property from 10 PM to 8 AM in accordance with building regulations and out of respect for our neighbors. We kindly ask guests to keep noise levels down during these hours, especially in common areas and outdoor spaces.
Hello @Patricia2526 👋 That sounds like a great approach to ensure a peaceful environment for everyone! How do you usually remind your guests about the quiet hours during their stay?
I followed the building's quite hours, but I didn't add them to the listing as it is already managed by the building's management.
But if my guests complained on any noisy neighbours، I inform them about the quite hours, and instructed them to raise the issue to building 's security
That's really interesting @Ahmed570 - so you don't mention them at all in your listing?
Where is it shown for guests in the building? Is it something they would be able to see for themselves?
No @Rebecca , actually, they can check these things with the building's security.
I never had any complaints against my guests, only some of guests were complaining about their neighbours.
Ciao @Rebecca ,
yes indeed!
My house in Venice is in a neighborhood where many Venetians still live and my garden with the hot tub overlooks other houses, so it is important to respect the hours of silence.
I must say that so far my guests have been very attentive and I have never received any complaints 😊
Andrea
This photo gets me every time @Andrea6232 😍 - I think I'll definitely have to book your place for my first trip to Venice!
What are your quiet hours and how do you share them with the guests?
Our house is in a regular neighborhood at the lake so I aske my guests to be respectful of the neighbors. We have set a time of 11 p.m. It is a lake house so I if they are on the dock playing music, the noise will carry on the water. We have not had any issues. I trust my neighbors to notify my of any issues and then we address them.
Hi @Kristina505, 👋
I really appreciate how careful you are about quiet hours. I'm sure your neighbours value this consideration from guests. Have you ever dealt with any noisy guests? 👀
Alex
Hi Rebecca and all,
We've added quiet hours to our listing mainly because it's a city requirement to get the permit. I have a device called Minut that tracks sound levels, smoking, temperature and smoke. It has parameters you can set and it will notify you if the guests go beyond them. We have experienced any issues yet.
Best,
Jonathan
Quiet hours have been placed! There is in house book and settings.
There is a topic for which I need your support! There is a new law charging 8 euros/day/stay on the airbnb and hotels through out Greece.
Booking.com is informing the customer for the additional charging, separating this environmental tax from the daily charge. The tricky issue here is that if is included in the daily price we have the income tax on a tax, because our tax office is taxing us on the gross value of the platform including airbnbfees.
Being individuals and not business units we have to find a way via platform to charge taxes in a separate way not including them in the total amount of charges. For the time being, I'm trying to handle this issue by informing customers in the booking phase about the extra cost (like in Italy) and I'm asking them a separate payment either in cash or via platform by using request money.
The problem is that they don't know about before booking the place with the result to have bookings and a lot of cancellations.