Ask about your listing

Hi everyone, Welcome to the "Ask about your listing" board – I hope you’ve been finding lots of useful information, insights and advice from our community. One of the amazing things about this space is that those starting out on their Hosting journey c... Latest reply by Kassy20

Out of the blue my checkin instructions link stopped working. I’ve been talking to Airbnb’s overseas “support” for five days now with no fix. They keep saying they have their support team working on it. But nothing is happening. Help! Latest reply by Naomi208

While I was on the phone with an experience ambassador due to an issue with my experience listing being unpublished as a result of the new Elevate platform, I received an email confirming a reservation for me. The email was to confirm a reservation on my ... Latest reply by Naomi208

can anyone help as to why my home isn't getting booked? Latest reply by Naomi208

Any ideas would be appreciated? Latest reply by Naomi208

Reservation Number: HMFRRMQJJ4I am deeply concerned about how an ambassador handled a recent reservation cancellation. A guest contacted Airbnb after their checkout date and falsely claimed my property was not correctly described. My listing clearly state... Latest reply by Naomi208

Hi there:Would like your great to see whether we violated Airbnb Off-Platform policy. How could we get our listings re-activated. Thank you very much.Customer A asked how to use our address for mailing on April 22, 2025 at 7:29PM. We replied to customer A... Latest reply by Joan2709

Hi there, I’ve been a host for 12+ years in Boston (old city). I have a professional cleaning team between each turn over. But it seems like clockwork, my Airbnbs are removed for bad reviews. Even if I only have 5 bad reviews (for various reasons not alwa... Latest reply by Naomi208

I have a property in unincorporated San Bernardino county, but AirBnB support insists the property is in the city of Big Bear Lake. I deal with this every time I report my TOT to SB county. My guests are getting overcharged and the county of SB is not rec... Latest reply by Joan2709

Is there a way to post that my cabin is being remodeled and updated pics will post in a few weeks? Latest reply by Joan2709

hello can anyone help me . i submitted my listing and does not show online.airbnb.com/h/casaoasis202 Latest reply by Angel9669