Ask about your listing

Hi everyone, Welcome to the "Ask about your listing" board – I hope you’ve been finding lots of useful information, insights and advice from our community. One of the amazing things about this space is that those starting out on their Hosting journey c... Latest reply by Elegant-Homes-Retreat0

So when reviewing my listing last spring, I noticed my general location had been changed to the downtown area near my location, when I'm 6 miles north of there, at a golf course. I got it corrected after several interactions with customer service (it wou... Latest reply by Joan2709

I am new to hosting, and my space is currently under construction. But, in the attempt to get knowledgable and ready, I starting poking around the AIrbnB site to start my property's profile, etc. I got to a certain point and it said that due to my addre... Latest reply by Fred13

  Please critique my listing. We will be amazing hosts to our renters. Link: https://www.airbnb.ca/rooms/866107569982652276 Latest reply by Paula

Hello, Our listing’s view graph suddenly stopped updating and we suddenly stopped getting any bookings. I saw from other posts that this is a recurring issue. Would you please be able to fix this and let us know what the reason for this is? Thank you! Latest reply by Joelle43

Hi All, A recent guest left a review 14 days after her stay. I know she loved her stay, and probably felt obliged to knock out a review just before the deadline. She gave me a 5 star overall, but left a few 4 stars and a 3 star in the other categories. My... Latest reply by Fred13

Airbnb’s star system is flawed as is their policy on removing reviews based on a flawed star system. The star rating SHOULD be based on the average of stars given in the specific areas. It doesn’t make sense that a guest can give 3s, 4s, and 5s in specif... Latest reply by Frances52

Hello, my name is Syndie. I am brand new in the hosting world. I’m learning something new in the platform every day. However, I’m still trying to figure out how to change my listing category or does it even matter?thanks in advance Latest reply by Syndie1

Every time I manually message a guest there seems to be an automated message sent directly after. I'm not sending these messages and I don't have any scheduled messages so where are they coming from? Latest reply by Lorna170

Hi all! I am the only Airbnb host in our tiny village in the UK (thats why I know I'm the only one!) Despite being a superhost for 10 years, I have just discovered my listing does not appear if you simply type in the name of the village "Chrishall"! I ha... Latest reply by Helen31

Hello, I set some custom price discounts to encourage longer stays over the winter months about a month ago and now I'm unable to edit them. I've talked with AirBnB support quite a bit about it and they've pretty much just treated me like I'm somebody wh... Latest reply by Joelle43