Ask about your listing

Hi everyone, Welcome to the "Ask about your listing" board – I hope you’ve been finding lots of useful information, insights and advice from our community. One of the amazing things about this space is that those starting out on their Hosting journey c... Latest reply by Paula

I recently reported a guest who was trying to throw a party in my property to airbnb safety team. While investigating my claim against the guest my calendar is suddenly suspended for cameras. The problem is that my exterior cameras are and have always bee... Latest reply by Rose2500

All of my listings were just suspended without any notification or explanation.I tried contacting customer support from various devices (including from the app and from browsers), and getting "Message failed to send" every time.My Listing Issues page (htt... Latest reply by Tiffany-and-Chris0

My VRBO doesn't seem to be importing my Airbnb calendar properly for 2023 bookings. My 2022 booking are syncing ok and blocking out my VRBO calendar as expected, but nothing for 2023 is coming through. As a result, I have had two double bookings on VRBO b... Latest reply by Norman--Renate0

My property is located in Colombia. I opened my account 3 years ago and have received only 3 reviews. While I usually receive direct bookings, I would like to attract more clients through Airbnb. I would greatly appreciate any feedback and recommendations... Latest reply by Marie8425

Hi where do I enter the STRO # so that I can do short term rentals? Latest reply by Joan2709

Hello! I just activated my listing on the website and would appreciate your feedback on how to improve my listing if something is missing or if something is not needed. Please look at let me know your thoughts/suggestions! Thank you! Listing link: https... Latest reply by Roshni21

Hello,We are new to Airbnb and have just completed our first listing. However, we are having difficulty finding the option to set the number of beds.Our listing includes three beds across two bedrooms, which can be clearly seen in the photos.We would appr... Latest reply by Irena187

First time AirBnb host here, I'm struggling to publish my AirBnB listing as it appears I've run into a dead end. When asked to upload the STRO license number, it leads you to fill out the application on the San Diego City website where it then asks you fo... Latest reply by Sophia

HiI made some changes to my listing as we renovated and refurnished but since then it seems like it has been suspended or not active. I didn't have a inquiries or bookings sincePlease assist. Latest reply by Sophia

Having a long exchange of messages with support because they say they had a “report from me OR a guest that I was no longer able to host”! Asked to see the report numerous times because I didn’t send any such message, but they refuse as it might reveal wh... Latest reply by Sophia