Ask about your listing

Hi everyone, Welcome to the "Ask about your listing" board – I hope you’ve been finding lots of useful information, insights and advice from our community. One of the amazing things about this space is that those starting out on their Hosting journey c... Latest reply by Paula

HelloGuests who are currently renting my apartment for 5 weeks want to break the agreement for 10 days during their stay to do “something else”. Then they want to return and resume the remainder of their stay. They asked I could consider refunding them fo... Latest reply by Debbie210

Our cabin is listed as hosted by Matt. It says Hi, I'm Matt. How can I change this to include my significant other? Something like, Hi, we're Matt and Mary Jo. Thanks Latest reply by Patti-And-Marty0

Hi everyone, I'm wondering if anyone shares my frustration with the 'pre approval' feature. Its resulted in me losing money on my listings despite support telling me there is a 'accept' button instead which doesn't apply a discount. When I've pre-appro... Latest reply by Gemma326

I have two listings with No Pet policy. However, I gave an exception to a guest who will stay for 2 months in room#1. He is bringing a cat and I charge him for the pet fee. During the same time period, another guest booked and will stay in room #2 whic... Latest reply by Helen3

I would be really very grateful if anyone had the time to offer any advice for how we could optimise our listing, specifically to help us attract longer term stays of 1 week or more. We've had a wonderful experience hosting across the last 18 months, the ... Latest reply by Helen3

We have a renter who booked 6 months ago for Jan 4 to Feb 7 and now has health issues and cannot make trip. Does anyone refund for these things. Jan is busy season for us so don;t want to lose out on rental income Latest reply by Helen3

I recently started a second listing and noticed the ability to set weekend pricing. I discovered that it seems you can only set wkend pricing or smart pricing. Not both! Usually we only have weekend bookings because we rent out a room ( now hopefully 2)... Latest reply by Sheila646

My calendar was blocked since the middle of December due to lack of tax information. I updated the tax information on 12/19/22 and it is still blocked. I tried to reach out to support several times in the following weeks and has only been deferred to "a m... Latest reply by Bhumika

Hello, I am very new to hosting. I own a property near Cape Cod but not in Cape Cod proper, that is 3 houses down from a small beach and less than 5 min walk to a really amazing beach. It is a beautiful Victorian house that was renovated - 3 beds, 2 ... Latest reply by Melissa1881

I'd love it if an experienced host could look over my listing and ask me about my space to see if everything's in order. @Bright Condo 20 min's from Mtns Latest reply by Martin4514