COVID-19 Discussions

Hello community! Many of us are feeling the burden of Airbnbs extenuating circumstances policy and at this time, there is not much more any of us can add to the conversation. So let's use this community to help us come together and share ideas. Let's keep... Latest reply by Emilie

Hello everyone, After much discussion in the Community Center, we've created this dedicated board to discuss anything related to the Coronavirus. As you will see there have already been a lot of conversations, so feel free to explore the topics before cre...

The Covid 19 Cancelation emails are still coming fast and furious, without any changes after the broadcast last night. If you deny the refund you end up with an angry confused guest who lingers on your calendar for days after intending to cancel and inten... Latest reply by Norene1

HomeAway have just sent an email with their cancellation policy - seems MUCH fairer than what AirBnB did to us this week .... "In HomeAway's nearly 25 years, we’ve been through a lot, but nothing comes close to the current challenges facing our holidaymak... Latest reply by Kalika0

Dear Friends, As most of all who are here agree, the unilateral decision on the part of Airbnb to decide the when, what, where, and how of the extenuating circumstances policy relating to the Novel Coronavirus/Covid-19/Sars CoV-2 pandemic, have left more... Latest reply by Jim330

In response to Airbnb Founders message regarding 100% refunds: Airbnb Founders,Guests need to be partially responsible for the losses from their cancellations. These are primarily people spending discretionary income for non-essential getaways. Hosts are ... Latest reply by Risha0

Hi all, Regarding the “relief” effort for hosts to still receive 25% of their stated cancellation policy for any cancellations related to COVID through 5/31- Strict policy states 50% refund up to 7 days from Stay. And then no refund issued within 7 days o... Latest reply by Pilar1

Dear Community, I am based in South Africa, where we have just hit 150 cases and expect the number to increase quite significantly. As I have a shared space AirBnB, I was wondering if any of you in a similar setup have screened your guests with electronic... Latest reply by Carol302

Hi.I am a superhost with strict cancellation.I have two bookings in May that are asking to cancel. The others I want to cancel anyway. I've already cancelled all our March & April bookings.How do I do this please withour effecting my hosts status and with... Latest reply by Bejay0

Once again Brian has made blanket announcements that have so many holes and problems that it is impossible to clarify what he's actually said. Innuendo and speculation are the mainstays once again instead of FACTS and APPLICATION details of the plan. Some... Latest reply by Sarah977

I'm a co host of an airbnb. If I get laid off due to covid 19 can I still get employment insurance? Latest reply by Jennifer1421

Well he you it again.Big mistake!