COVID-19 Discussions

Hello community! Many of us are feeling the burden of Airbnbs extenuating circumstances policy and at this time, there is not much more any of us can add to the conversation. So let's use this community to help us come together and share ideas. Let's keep... Latest reply by Emilie

Hello everyone, After much discussion in the Community Center, we've created this dedicated board to discuss anything related to the Coronavirus. As you will see there have already been a lot of conversations, so feel free to explore the topics before cre...

We need the help of the Host community. Here's the request we are making of Airbnb... Jeffrey & Sandra07:57 AMMy wife--74-- and I--80-- joined Airbnb as a host about one year ago. We had completely remodeled our basement with a private entrance to accommo... Latest reply by Sofie59

Hi everyone, Can anybody clarify whether the newly announced retroactive '25%' refunds will apply to cancellations that were made before this announcement? Or are they just retroactively refunding hosts for cancellations that were COVID-related and thus ... Latest reply by Chris-And-Tim1

Hello Community! First, I hope everyone is safe and trying to cope with the best way possible during these extraordinary and unprecedented times we are living in.As we all understand by now Covid-19 will hit-hard the travel industry for many months to fol... Latest reply by Lyle-and-Vivian0

RICHMOND—Governor Ralph Northam today issued a statewide Stay at Home order to protect the health and safety of Virginians and mitigate the spread of the novel coronavirus, or COVID-19. The executive order takes effect immediately and will remain in place...

Thank you so much for your message. It was so encouraging and supportive. I am proud to be a part of this organization!!!Sandi

From one Brian to another: Brian! Loved the video yesterday. If COVID was your big “wake up” call, let me introduce you to the madness of Airbnb in Palm Beach County, Florida, and how your company’s huge FAIL to make us “partners” in dealing with the Palm...

Hi Brian, After what feels like an eternity for us hosts, yesterday on the 30th of March you figured it's about time to actually start giving a **bleep** and reach out to all those who make Airbnb what it is and whom you've so casually thrown under the bu...

Am I correct in thinking that despite having had a strict cancellation policy in place, of which guests were aware when booking, I will now only receive 25% of the amount I should for a cancellation? Is it legal for Airbnb to change the goalposts in this ... Latest reply by Anonymous

Hi there, I would like to offer guests a 50% refund on this years stay and in addition a choice of new dates for next year and if they book these, a 50% discount on their future stay. That way we both end up receiving and paying what we expected but my... Latest reply by Susie213

I'm not sure how this works. I just ranted for ages and when I went to post it said Exception ID: 37FF74E2. It wasn't posted.So in brief:I did not give permission for Airbnb to change my terms and conditions. How dare they? Is that even legal?Its sad that...