Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Alex

I have been a host for a few months and take the job quite seriously. I go out of my way to ensure that the unit is very clean via hiring professional cleaners, I had my ad edited to make sure there are no surprises for guests, I leave a little thank you ... Latest reply by Gwen386

Hi, new to this forum and a new host. We have a party booked for January 1 through the 5th and they just emailed me asking for a refund because one member of the group has been exposed to Covid but no positive test. I feel for them, not sure what to do. A... Latest reply by Helen3

I am really disappointed at the lack of support and poor customer service AirBnB gives its owners. I work really had to make sure our guests are happy and AirBnB collects a huge commission and besides the listing and collecting a large amount from MY gu... Latest reply by Enri1804

I made an aircover request 3 weeks ago, as a host, no answer despite reaching the customer services 12 times. I've been insured (processed to) I'll be contacted within 24 to 48 hours 12 times, no one ever did. I remember reading the coverage will go into ... Latest reply by Jenny

As our partners on Airbnb, Hosts do an incredible job of honoring reservations and going above and beyond to support guests every day.But when Hosts cancel on guests for preventable reasons—like accidentally double-booking or wanting to host friends and f... Latest reply by David8879

Actually I suspect I don't need an expert - Just someone better at computers than I am. My problem is that when I open Airbnb (travelling) the format doesn't load properly and it is unintelligible. On the hosting dashboard the multi calendar is all screwe... Latest reply by Stephanie

Hello- we are new hosts, started in June. We’ve had 10 great guests so far ( only five have left reviews!). We finally had a complainer stay last night, and we are anticipating a bad review from her. Here is the breakdownGuest contacted us at 9:30PM aski... Latest reply by Huma0

Recently, the format for the calendar has been changed to include additional information. When the change was made, I have not been able the reply to my guests. Any ideas are welcome. Latest reply by Nancy635

Hi,Only been hosting a couple of months and got a review that was decent overall saying it was a great place to stay, but then said it was hassle getting their boat in and out from the dock since the water was so shallow and there was no swimming. My list... Latest reply by Kristina542

Wondering how people could ever ding you on location when they see exactly where you’re located. Also, value, in my town you can’t get a single hotel room for under$200/ night plus have to pay for 3 meals a day. My house is $350/ night and sleeps 6 with a... Latest reply by Kate867