Help with your business

Our account was hacked 3 weeks ago, and we have spent countless hours trying to convince Airbnb that we are the true hosts that the hacker has locked us out of our account. We have sent a certified letter RRR, countless emails and at least 15 phone calls....

I have a guest who booked for a long term stay (28 days), which by default the cancellation policy was set to firm. Two days after the booking, the guest informed me that his mother has passed away and won't be able to make his trip (the trip is about 12 ... Latest reply by Mohamed1169

As someone who uses both AirBnB and VRBO, I prefer having the full price up front. Why? I tried to book a place on VRBO a few days ago. It said all fees included. But when I went to finish my booking, the price was nearly DOUBLE the original cost.

Hi! We will soon be new Airbnb hosts for a property in Old San Juan, Puerto Rico. We are trying to make sense of the many permits/requirements we have been working on and could use some help figuring out how these match up to things that need to be includ... Latest reply by Bhumika

Hello fellow hosts, our city is not subject to any evacuation orders, we have no fires here and we are 1 hour away from any fires, yet Airbnb is allowing guests to cancel reservations and we have to absorb the loss. Is this happening to you and what is yo... Latest reply by James3741

Hi everyone, I'm a new host based in Utah and had assumed that Airbnb collects and remits all necessary taxes on our behalf. However, I recently received a letter stating that I need to file a quarterly tax return. Since Airbnb handles the tax collection,... Latest reply by Elisa

Hello everyone my name is Valerie Garcia I am looking for opportunities to become a co-host and assist with ensuring that your home is very welcoming and inviting. I am new to this but I am super excited to join someone in their hospitality journey. Latest reply by Christine-Marie3

Hi , i have a 2 bhk apartment in jaipur in multi storey building which i want to host on airbnb so do i have to get license for local authorities? Latest reply by Rishabh44

I have set up my own business to use for hosting - do I need to pay the data protection fee in the UK? I have just received a letter from the Information Commissioners Office (ICO) asking for this fee . I'm unclear if i have to pay the annual fee for... Latest reply by Abi010

Hi hosts, I have a question I need your help with: The Airbnb I own is located in Simi Valley, California, 93065. Airbnb is requesting a business registration permit. Could someone in Simi Valley tell me where I can get one? Thank you very much. Latest reply by Kitty-and-Creek0