Help with your business

I have a guest who almost from the beginning of her stay was complaining about the heat in our condo. I can see she is from out of state and from somewhere where the temps are more mild than here in Northern CA. However where our condo is located is coo... Latest reply by Jared268

Guest states she is not bringing any pets on her reservation and agrees on her check in message with me. At 1 am her kids are ringing my video door bell with a huge dog. I text her I will add the pet fee and make the change to her reservation in the AM bu... Latest reply by Ann72

Good morning all. Our electricity is going up by 105% in April and our heating oil has gone up by 82% since Christmas. Not helped by Mr Putin!!. I'm going to need to increase my booking price to reflect this,. I'm sure I am not the only one. Is there a ... Latest reply by Kim2210

We will most likely go above the £85k threshold in the next financial year, so need to plan for the impact of VAT (or plan to stop hosting for the year once we are close to the limit).Our current Airbnb invoices show:Host payoutHost service fee (which inc... Latest reply by Fit76

I desperately need help. AirBNB stopped paying me. I am about to go out of business over this. They keep saying someone will get in touch, but no one ever helps. Latest reply by Julie4703

I would like to add pictures of the entrance to house and key code lock to my check in instructions. When I look online, it seems that you should be able to add pictures. However, with my Canada listing, it only allows text entry in self check in - no o... Latest reply by M199

I see where other host have a “add a day” feature on their page to encourage guest to book a day before or after desired days booked at a discount price. How do I utilize this? Latest reply by Emiel1

Hi, I live in Santa Rosa county in Florida. I recently became a new host. I rent out my travel trailer. I received a letter from the county about this. is it legal to do this? Latest reply by Ann72

Hi I had a guest whom booked for a month for one person. He turned up with 4 people. Our policy is 2 people included in the booking and each additional person charged a fee up to a maximum of four people. I informed airbnb and they took a long time to co... Latest reply by Andrew-and-Yvonne0

Jenny, I’ve been asked to provide a receipt/invoice to my customer for 1 of her 4 night stay. I would like to post this question but cannot figure out how to post a question in the community forum. Can you please assist? Latest reply by Helen3